Websites using Smartystreets

Okay, let s break down SmartyStreets, covering its overview, revenue, alternatives, pricing, and customer care details.

SmartyStreets Overview

SmartyStreets is a data intelligence company specializing in address validation and geocoding services. They provide tools to help businesses ensure the accuracy of their customer addresses and location data. Their core offerings include:

• Address Validation (US and International): Cleanses, standardizes, and verifies addresses against official postal databases. This helps reduce errors in shipping, marketing, and other operations.
• Geocoding: Converts addresses into geographic coordinates (latitude and longitude), enabling location-based analysis and services.
• Address Autocomplete: Predicts addresses as users type, improving data entry speed and accuracy on websites and applications.
• Reverse Geocoding: Converts geographic coordinates back into addresses.
• Data Append: Adds additional information to addresses, such as congressional districts, county information, etc.
• APIs and SDKs: Provides flexible integration options for developers to embed their services into existing systems.
• Batch Processing: Allows for large-scale address verification and geocoding.

Key Features & Benefits:

• Accuracy: Emphasizes high levels of data accuracy, using official postal data sources.
• Speed: Offers fast processing speeds for both real-time and batch operations.
• Scalability: Designed to handle large volumes of data.
• Reliability: Offers uptime guarantees and robust infrastructure.
• Ease of Use: Provides well-documented APIs and developer resources.
• Global Reach: Supports address verification and geocoding in multiple countries.

Revenue

• Private Company: SmartyStreets is a privately held company, so specific revenue figures aren t publicly disclosed.
• Estimated Range: Based on industry analysis and their scale, it s likely they generate tens of millions of dollars in annual revenue. They are a significant player in the address verification and geocoding space.
• Business Model: Revenue is generated primarily through subscription-based access to their services, often tied to data usage or feature access.

Alternatives

Here are some key alternatives to SmartyStreets, categorized by their primary focus:

• Address Validation & Geocoding:
  • Melissa Data: A well-established provider with a comprehensive suite of data quality solutions.
  • Loqate (GBG): Specializes in global address verification and has a strong international focus.
  • Experian: A large data and analytics company offering address verification and data enrichment services.
  • CDYNE: Provides address verification and data hygiene solutions, often used by larger enterprise clients.
  • Google Maps Platform (Address Validation API, Geocoding API): A popular option for many, but can have limitations for large batch processing and more robust validation needs.
  • Mapbox: Provides mapping, geocoding, and address validation services with a focus on customization.
• Mapping and Geolocation Services:
  • Esri: A leader in GIS (Geographic Information Systems) software and offers powerful mapping and geocoding capabilities.
  • OpenCage Geocoder: An open-source geocoding option with a focus on community and flexibility.
• General Data Enrichment and Quality:
  • Informatica: A large enterprise data management provider with data quality and address validation features.
  • SAS: Provides advanced analytics and data management solutions.

Factors to Consider When Choosing an Alternative:

• Specific Needs: Do you need address verification for US addresses only or globally? Do you need geocoding? Do you need batch processing?
• Scalability: How many addresses do you need to validate or geocode per month/year?
• Integration: Do you need APIs, SDKs, or integrations with specific systems?
• Pricing: How does the pricing structure fit your budget?
• Accuracy: How important is the accuracy and reliability of the data?
• Customer Support: What level of customer support do you need?

Pricing

• Subscription-Based: SmartyStreets primarily uses a subscription-based pricing model.
• Tiered Pricing: They offer various pricing tiers based on usage (number of lookups or transactions).
• Custom Plans: Larger enterprises may be able to negotiate custom plans.
• Pay-as-you-go: They often offer options for small volume use
• Free Trials: SmartyStreets usually provides a free trial or freemium tier so you can test the platform.

• Cost Factors: Pricing can vary depending on factors like:

  • Address validation vs. geocoding vs. other services
  • Volume of data processed
  • Geographic coverage (US only vs. international)
  • Service Level Agreements (SLAs)

• General Pricing Range: It s hard to give precise pricing due to the tiered and customizable nature of their pricing but can vary from hundreds to thousands per month based on your needs.

Customer Care Details

• Support Channels:
  • Documentation: They have a comprehensive knowledge base and API documentation.
  • Email Support: SmartyStreets provides email support to address customer inquiries.
  • Ticketing System: A ticket system is used to track and manage support requests.
  • Phone Support: Phone support may be offered to higher-tier clients.
• Self-Service Resources: Extensive documentation, tutorials, and FAQs are available for self-help.
• Response Time: Response times can vary depending on the severity of the issue and your service level agreement.
• Community Forum: They do not appear to have an active community forum.
• Focus: Customer support is generally considered to be responsive and helpful, especially for technical issues.

In summary:

SmartyStreets is a reliable and accurate option for address verification and geocoding needs. However, it s crucial to evaluate your requirements carefully and compare it with alternatives based on factors like pricing, specific features, scalability, and customer support. If you need high accuracy and have moderate-to-high usage volumes, they are certainly worth considering. However, explore options like Google Maps Platform and Melissa Data as well for their strengths. Be sure to take advantage of free trials offered by several providers to find the best fit for you.