Websites using Simplotel

Okay, let s break down Simplotel, covering its overview, estimated revenue, alternatives, pricing, and customer care.

Overview of Simplotel

Simplotel is a software-as-a-service (SaaS) platform designed for hotels to help them increase direct bookings and manage their online presence effectively. It offers a suite of tools to optimize the entire online booking process, from attracting potential guests to managing reservations and guest communication.

• Core Focus: Direct bookings for hotels. They aim to reduce reliance on Online Travel Agencies (OTAs) like Booking.com and Expedia, allowing hotels to keep more of their revenue.
• Key Features:
  • Booking Engine: A customizable and mobile-friendly booking engine that integrates with the hotel s website.
  • Website Builder: Tools to create or improve the hotel s website, ensuring it s optimized for conversions.
  • Channel Manager: Connects to various OTAs, allowing hotels to manage rates and availability across multiple platforms from a single dashboard. This helps prevent overbooking and ensures rate consistency.
  • Payment Gateway Integration: Secure online payment processing.
  • Analytics and Reporting: Data-driven insights to track performance, identify trends, and optimize strategies.
  • Marketing Tools: Tools to run promotions, offer discounts, and engage with potential guests.
  • CRM features: Tools for managing customer relationships

Estimated Revenue

It s difficult to get precise revenue figures for Simplotel as a private company. However, here are some factors that influence their revenue and potential estimates.

• Factors Influencing Revenue:
  • Number of Hotel Clients: The more hotels using the platform, the higher the revenue.
  • Pricing Model: Their pricing structure (likely subscription-based, possibly tiered).
  • Average Revenue Per User (ARPU): How much each hotel pays on average per month or year.
  • Growth Rate: How quickly they are acquiring new customers.
  • Customer Retention: How many customers they retain from churn.
• Possible Revenue Range: Estimates vary greatly depending on the source and assumptions made. Given they are a well-established player in the Indian hotel tech market, they could be generating revenue in the millions of dollars annually.

Alternatives to Simplotel

The hotel tech space is competitive. Here are some alternatives to Simplotel, categorized by function:

• All-in-One Hotel Management Systems (PMS with Booking Engine & Channel Manager):
  • Cloudbeds: A popular and comprehensive platform.
  • Little Hotelier: Targeted towards smaller properties.
  • eviivo: Offers a range of features for independent hotels and vacation rentals.
  • Stayntouch: Cloud-native platform.
  • WebRezPro: Another comprehensive PMS.
  • Hotelogix: Cloud-based PMS.
  • FrontDesk Master: Focused on ease of use.
• Specialized Booking Engine Providers:
  • Bookboost: Focuses on upselling and personalized offers.
  • Simpleview CMS: Focuses on Destination Marketing
• Channel Managers:
  • Siteminder: A very large and established channel manager.
  • RateGain: Offers a broader suite of revenue management and distribution tools.
  • eZee Centrix: Another popular channel management option.
  • STAAH: A well-known channel manager.
• Website Builders:
  • WordPress (with Hotel Themes and Plugins): Offers flexibility and customization.
  • Wix: User-friendly website builder.
  • Squarespace: Another popular website builder.

Pricing

Simplotel s pricing is not publicly available in detail. However, here s what you can expect based on industry standards:

• Likely Subscription-Based: Most SaaS platforms for hotels use a subscription model (monthly or annual fees).
• Tiered Pricing: They might have different plans based on the size of the hotel (number of rooms), the features included, and the level of support.
• Factors Affecting Price:
  • Number of Rooms: Hotels with more rooms typically pay more.
  • Features Included: The more features you need (e.g., channel manager, advanced analytics), the higher the price.
  • Support Level: Premium support options may cost extra.
• Request a Quote: The best way to get accurate pricing is to contact Simplotel directly and request a demo and a customized quote. Be prepared to provide information about your hotel (size, location, current technology setup).

Customer Care Details

• Website: Start by visiting the official Simplotel website. Look for Contact Us, Support, or Help sections. They likely have a knowledge base with FAQs and troubleshooting guides.
• Contact Forms: Many SaaS companies have online contact forms for submitting inquiries.
• Email: They should have a support email address (e.g., support@simplotel.com).
• Phone: Check their website for a customer support phone number. If they are primarily focused on the Indian market, the phone number might be based there.
• Live Chat: Some SaaS companies offer live chat support on their website for immediate assistance.
• Social Media: Check their social media profiles (LinkedIn, Facebook, Twitter) for updates and potential ways to contact them. While not the primary support channel, you might get a response.
• Training and Onboarding: Inquire about training resources and onboarding assistance when you sign up. A good onboarding process is crucial for getting the most out of the platform.

How to Find More Specific Information:

1. Visit Simplotel s Website: This is the best starting point. Look for a Contact Us or Request a Demo option.
2. Read Online Reviews: Search for reviews of Simplotel on sites like Capterra, G2, and TrustRadius. Keep in mind that reviews can be subjective.
3. Contact Simplotel Directly: Reach out to their sales or support team to ask specific questions about pricing, features, and customer care.
4. Check Industry Forums: Look for hotel industry forums or online communities where hoteliers discuss their experiences with different software platforms.