Websites using Setmore

Okay, let s break down Setmore, covering its key features, revenue (or estimates), alternatives, pricing, and customer care.

Setmore: Overview

• What it is: Setmore is a cloud-based scheduling and appointment booking platform designed for businesses of all sizes. It helps businesses manage their appointments, customers, staff, and payments in one place. It s particularly popular with service-based businesses like salons, spas, therapists, consultants, and fitness instructors.
• Key Features:
  • Online Booking: Customers can book appointments 24/7 through a customizable booking page.
  • Calendar Management: Manage staff schedules, availability, and appointments in a centralized calendar.
  • Automated Reminders: Reduce no-shows with automated email and SMS reminders to customers.
  • Payment Processing: Integrate with payment gateways (like Stripe, Square) to accept online payments at the time of booking or later.
  • Customer Management: Store customer contact information, appointment history, and notes.
  • Reporting & Analytics: Track key metrics like appointment volume, revenue, and customer behavior.
  • Integrations: Connect with popular platforms like Google Calendar, Zoom, Teleport, Facebook, Instagram, and more.
  • Telehealth (Video Appointments): Facilitate virtual appointments with built-in video conferencing (often through integrations).
  • Mobile App: Manage your schedule and appointments on the go with iOS and Android apps.
  • Multi-location Support: Suitable for business operating from more than one location

Revenue (Estimated)

Setmore is privately held and does not publicly disclose its revenue figures. However, based on estimates from various sources (like Owler, ZoomInfo), it is likely that Setmore generates annual revenue in the range of $10 million to $50 million. This is an estimated range and should be treated as such. These estimations consider their market share, pricing tiers, and number of customers.

Alternatives to Setmore

The scheduling software market is quite competitive. Here are some popular alternatives to Setmore, categorized by their strengths:

• Simple and Free Options:
  • Square Appointments: A good option for businesses already using Square for payment processing. It offers a free plan with basic features.
  • Calendly: A popular choice for individuals and small teams needing a simple and straightforward scheduling solution, particularly for meeting scheduling.
• More Feature-Rich Options:
  • Acuity Scheduling (Squarespace owned): Strong customization options and advanced features like membership management and package sales. Well-suited for businesses with complex scheduling needs.
  • SimplyBook.me: A versatile platform with a wide range of features, including marketing tools, point-of-sale functionality, and a large app marketplace.
  • Booksy: Specifically designed for beauty and wellness businesses, with features like inventory management and social media integration.
  • Mindbody: Targeted towards the fitness, spa, and wellness industries, offering comprehensive business management tools.
• Enterprise-Level Options:
  • Salesforce Sales Cloud with Appointment Scheduling: For larger organizations already using Salesforce, this adds scheduling functionality to their existing CRM.
  • Microsoft Bookings: Included with some Microsoft 365 subscriptions, making it a convenient choice for businesses already in the Microsoft ecosystem.

Pricing

Setmore offers a tiered pricing structure:

• Free Plan: A surprisingly robust free plan for up to 4 users. It includes unlimited appointments, customer profiles, and basic integrations.
• Premium Plan: The most popular plan. It removes limitations on users, adds SMS reminders, two-way calendar sync, and more payment processing options. The pricing changes per number of users so be sure to look at the latest prices.
• Pro Plan: Built for large teams that need even more from their scheduling app. Features include individual logins for each employee and HIPAA compliance.

It is important to visit the Setmore website for the most current and accurate pricing information, as it can change over time.

Customer Care

Setmore provides customer support through several channels:

• Help Center/Knowledge Base: A comprehensive online resource with articles, tutorials, and FAQs covering a wide range of topics. This is usually the first place to look for answers.
• Email Support: You can submit support requests via email. Response times can vary.
• Live Chat: Available during certain business hours. This offers a more immediate way to get help.
• Phone Support: Currently, Setmore doesn t offer dedicated phone support.
• Community Forum: While not a formal support channel, the Setmore community forum can be a place to ask questions and get help from other users.

Key Takeaways

• Setmore is a user-friendly and affordable appointment scheduling platform.
• Its free plan is a great option for small businesses or individuals just starting out.
• It offers a good balance of features and ease of use.
• Consider alternatives if you need highly specialized features or have very complex scheduling requirements.
• Check their website for the latest pricing and support information.