Websites using Sentry

Okay, let s break down Sentry, covering its overview, revenue, alternatives, pricing, and customer care.

Sentry Overview

Sentry is a popular application monitoring platform that helps developers identify and fix errors, crashes, and performance issues in their software. It s designed to be language-agnostic and supports a wide range of programming languages, frameworks, and platforms.

Here s a more detailed breakdown of its core functions:

• Error Tracking: Sentry captures and aggregates errors (exceptions, uncaught errors) that occur in your application, providing detailed reports including stack traces, user context, and environment data.
• Performance Monitoring (APM): It tracks the performance of your application, highlighting slow requests, database queries, and other bottlenecks that impact user experience.
• Release Health: Sentry monitors the impact of new releases, alerting you to newly introduced errors or performance degradations.
• Session Replay (Optional): Sentry can record user sessions (in a privacy-conscious way), allowing you to replay user actions that led to errors or performance issues for more effective debugging.
• Breadcrumbs: Sentry collects a trail of user actions leading up to an error, providing valuable context for debugging.
• Alerting & Notifications: Sentry can trigger alerts via email, Slack, or other integrations when new errors or performance issues are detected, enabling proactive problem solving.
• Integration Ecosystem: It integrates with numerous tools like GitHub, Jira, Slack, and more, fitting seamlessly into existing workflows.

Key Benefits:

• Faster Debugging: Sentry provides detailed context around errors, speeding up the debugging process and reducing time-to-resolution.
• Improved Application Reliability: By proactively identifying and fixing issues, Sentry helps ensure a more stable and reliable application.
• Enhanced User Experience: By addressing performance issues, Sentry helps deliver a smoother and more responsive user experience.
• Actionable Insights: Sentry provides data-driven insights into your application s health, allowing you to prioritize improvements effectively.

Sentry Revenue

Sentry is a privately held company, and they do not publicly disclose their exact revenue figures. However, it s widely considered a successful and growing business in the observability space. Based on various reports and estimates, it is considered a large multi-million dollar (likely $100M+) ARR company. They have raised significant funding, and are often cited as a leader in the error tracking and APM market, suggesting significant and growing revenue.

Sentry Alternatives

There are a number of alternatives to Sentry, each with its own strengths and weaknesses. Here are some of the main competitors:

• Rollbar: A direct competitor with a similar focus on error tracking. Known for strong feature parity with Sentry.
• Bugsnag: Another popular error tracking platform with a user-friendly interface.
• Airbrake: Another established error and exception tracking platform.
• New Relic: A broader observability platform that includes APM, infrastructure monitoring, and log management. (Sentry is more focused on app-level errors and performance)
• Datadog: A comprehensive platform offering monitoring for applications, infrastructure, and logs (similar to New Relic).
• Raygun: An error tracking, crash reporting, and performance monitoring solution with a particular focus on providing a comprehensive and easy-to-use user experience.
• LogRocket: Offers similar session recording and monitoring capabilities as Sentry, with a stronger focus on frontend debugging.
• Dynatrace: Another comprehensive platform for monitoring and observability, with strengths in AI-driven insights and automation.
• HoneyComb: A platform focused on observability with a specific emphasis on queryable event data (rather than pre-configured dashboards).

Choosing an Alternative:

When selecting an alternative to Sentry, you ll want to consider:

• Specific Needs: Do you need just error tracking, or full-fledged APM?
• Price: Different platforms have different pricing structures.
• Ease of Use: Consider the learning curve and user-friendliness of each platform.
• Integrations: Ensure the platform integrates with your existing tools.
• Specific Features: Some alternatives excel in particular areas, such as AI-powered insights or frontend debugging.

Sentry Pricing

Sentry employs a tiered, usage-based pricing model. This means the cost is based on how much you use the platform. The main factors influencing cost are typically:

• Events (Errors and Transactions): The number of errors and transactions that Sentry processes per month.
• User Seats: The number of team members who have access to the Sentry platform.
• Feature Sets: Higher tiers unlock more features, such as session replay, release health, and advanced integrations.

Sentry offers the following main plans:

• Developer: A free plan suitable for individual developers or very small projects with limited functionality.
• Team: A plan geared towards small teams with more features and higher event volume.
• Business: A plan for larger organizations with advanced functionality, including full APM features, SAML SSO, and increased support options.
• Enterprise: For large companies requiring maximum support and scalability, with customized pricing and features.

Important Considerations About Sentry Pricing:

• Overage Fees: Be aware of overage fees if you exceed your plan s limits.
• Event Volume: Carefully estimate your expected event volume when choosing a plan.
• Feature Needs: Select a plan based on the specific features your team requires.
• Free Tier Limitations: Be aware of the limitations of the free Developer plan before relying on it for mission-critical applications.

You can find the most up-to-date pricing details on Sentry s official website, as it s subject to change.

Sentry Customer Care

Sentry provides a range of customer support resources, which vary depending on your chosen plan:

• Documentation: They offer extensive documentation covering all aspects of the platform.
• Community Forum: They have a community forum where users can ask questions and get help from other users.
• Email Support: Support via email, with response times depending on the plan level.
• Priority Support: Business and Enterprise plans typically include priority support and faster response times.
• Dedicated Account Manager: Enterprise plan customers may receive a dedicated account manager to assist with onboarding, training, and ongoing support.

Key Points about Sentry Customer Support:

• Tiered Support: The level of support you receive is generally based on your plan.
• Good Documentation: Their documentation is often praised for being comprehensive and well-organized.
• Active Community: The community forum can be a good resource for answers to common questions and issues.
• Responsiveness: Support response times vary, but generally users find their support to be effective.

In summary:

Sentry is a powerful and widely-used platform for error tracking and application performance monitoring. It is well-regarded for its features, ease of use and solid performance. If your team needs a robust solution for identifying and resolving bugs and performance bottlenecks, it s a strong contender. However, carefully evaluate your specific needs and pricing options, and compare Sentry to its competitors before making a final decision.