Websites using Seetickets

Okay, let s break down SeeTickets, covering its overview, revenue information, alternatives, pricing, and customer care.

SeeTickets Overview

• What it is: SeeTickets (often stylized as seetickets.com) is a major international ticketing company. They provide a platform for event organizers (venues, promoters, festivals, artists, etc.) to sell tickets to their events. They handle everything from online ticket sales to marketing support and on-site box office management (for some events).
• Key Features:
  • Wide Range of Events: They handle tickets for a huge variety of events, including concerts, festivals, theater, sports, attractions, and more.
  • Online Platform: Their website and mobile app are the primary points of sale for tickets.
  • Marketing and Promotion: SeeTickets offers marketing tools and services to help event organizers promote their events and sell more tickets.
  • Box Office Solutions: For some events, they provide on-site box office management and support.
  • Secure Ticketing: They emphasize security measures to prevent fraud and ensure the authenticity of tickets.

Revenue Information

• Private Company: SeeTickets is a privately held company (owned by Vivendi). This means they are not required to publicly disclose their exact revenue figures.
• Estimated Revenue: Exact numbers aren t public, but industry sources estimate SeeTickets annual revenue to be significant, likely in the hundreds of millions of dollars globally. This comes from ticket sales, service fees, and marketing services.
• Parent Company: SeeTickets is owned by Vivendi, a large French media conglomerate. Vivendi reports its overall financial performance, but does not typically break out the individual revenue of SeeTickets.

Alternatives to SeeTickets

Here are some of the main competitors to SeeTickets, depending on the region:

• Ticketmaster: The biggest player in the industry.
• Eventbrite: Popular, especially for smaller events and self-service ticketing.
• AXS: Another major player, often used by larger venues and promoters.
• Dice: Focuses on music events, with a strong mobile-first approach.
• Skiddle: UK-based, popular for club nights and smaller events.
• Resident Advisor: Primarily for electronic music events.
• Gigs and Tours: UK based competitor for concert and festival tickets.

Pricing (for Customers - Ticket Buyers)

• Face Value: The base price of the ticket, set by the event organizer.
• Service Fees/Booking Fees: SeeTickets (and all ticketing companies) add service fees to the face value of the ticket. These fees cover the cost of providing the ticketing platform, customer service, and other services. These fees can vary depending on the event, venue, and ticket price.
• Delivery Fees: Fees might be charged for delivery of physical tickets (if applicable) or for certain digital delivery options.
• Resale Tickets: SeeTickets also facilitates resale tickets for certain events (depending on the region and event). Resale tickets can be priced above or below the original face value.

Pricing (for Event Organizers)

SeeTickets charges event organisers a fee for its services which is dependent on:

• Ticket Volume: The more tickets sold, the higher the profit for SeeTickets.
• Event Size: Larger events tend to warrant higher pricing, due to the added support required.
• Contract: The length of the contract may impact pricing.
• Services Required: The more services required (e.g. marketing and advertising) the higher the fee.

Customer Care Details

• Website: The SeeTickets website (seetickets.com) is the primary place for customer support.
• Help/FAQ Section: They have a comprehensive help section that attempts to answer common questions.
• Contact Form: You can usually submit a question or request via a contact form on their website.
• Social Media: They are active on social media (Twitter/X, Facebook, etc.), but primarily for marketing. Customer service responses on social media can be variable.
• Phone Support: Phone support availability varies and may be limited, especially during peak times (e.g., when popular events go on sale).

Common Customer Issues

• High Fees: Service fees are a common complaint in the ticketing industry as a whole.
• Difficult to Contact Customer Service: Response times can be slow, particularly during busy periods.
• Ticket Delivery Issues: Problems with receiving tickets (especially physical tickets) can occur.
• Event Cancellations/Rescheduling: Customers may experience frustration with the process of getting refunds or exchanges for canceled or rescheduled events.
• Resale Ticket Problems: Issues related to the authenticity or validity of resale tickets.

Important Considerations

• Read the Fine Print: Always carefully review the terms and conditions before purchasing tickets, paying attention to fees, refund policies, and event details.
• Buy from Official Sources: To avoid fraud, purchase tickets only from SeeTickets official website or authorized outlets. Avoid buying from scalpers or unofficial resale sites.
• Be Aware of On-Sale Times: For popular events, tickets can sell out very quickly. Be prepared and know when tickets go on sale.
• Check for Verified Fan Programs: Some artists/events use Verified Fan programs (or similar) to help ensure tickets get into the hands of real fans and not bots.

I hope this overview is helpful!