Websites using Securedvisit

Okay, let s break down SecureVisit, covering its overview, revenue (as much as we can infer), alternatives, pricing, and customer care details.

Understanding SecureVisit

SecureVisit is a software platform designed primarily for video visitation and communication within the corrections industry (prisons, jails, detention centers). It s aimed at enabling inmates to connect with their families and loved ones remotely, while also providing security features and management tools for correctional facilities.

Key Features and Focus:

• Video Visitation: Allows inmates and approved visitors to conduct secure video calls.
• Scheduling and Management: Enables facilities to manage visitor schedules, approval processes, and call durations.
• Security Features: Includes recording, monitoring, and reporting capabilities for all communications.
• Reporting and Analytics: Provides insights into visitation usage, trends, and system performance.
• Multiple Device Access: Allows visitors to connect via web browsers, smartphones, and tablets.
• Integration with Existing Systems: Designed to integrate with existing inmate management systems.
• Data Security and Privacy: Complies with industry regulations regarding data protection.

Revenue & Market Position (Inferred)

It s difficult to pinpoint exact revenue figures for SecureVisit as it s a privately held company. However, we can infer some insights:

• Revenue Model: SecureVisit likely operates on a B2B model, selling its software as a service (SaaS) to correctional facilities.
  • Subscription Fees: The primary revenue stream would be recurring subscription fees from facilities based on factors like facility size, number of users, and specific feature packages.
  • Potential Transaction Fees: Some platforms might charge small fees for each visit, but this is less common.
  • Hardware Sales (Potentially): They could also sell hardware if part of their full package involves touchscreens or dedicated terminals.
• Market: SecureVisit occupies a niche within the correctional technology market, which is large and growing, especially with increased emphasis on rehabilitation and family connections in modern corrections.
• Factors Influencing Revenue:
  • Number of Facilities: The more facilities using SecureVisit, the higher their revenue.
  • Contract Size: Larger facilities or more extensive contracts result in higher income.
  • Feature Upselling: The adoption of higher tiers of service or additional features can improve profitability.
  • Renewal Rates: Retention of existing correctional clients is crucial for sustainable revenue.

Alternatives to SecureVisit

The correctional video visitation market is competitive. Here are some prominent alternatives:

• GTL (Global Tel Link): A major player in corrections technology, offering comprehensive communication services.
• Securus Technologies: Another large company providing various communication and technology solutions for correctional facilities.
• ICSolutions: Offers a suite of technology for corrections, including video visitation, phone, and messaging.
• Telmate (Now Part of GTL): Known for its innovative inmate communication tools.
• JPay (Also now part of Securus): Provides various inmate services, including money transfer, communication, and media.
• Smaller/Regional Providers: Various regional and smaller companies offer similar services, often with more localized focus.
• In-House Systems: Some larger facilities might develop their own video visitation systems but this is less common now.

When considering alternatives, factors to evaluate include:

• Pricing: Compare the overall cost and individual pricing models.
• Features: Ensure the platform provides all the necessary functionalities.
• Integration Capabilities: Consider the seamlessness of integration with current systems.
• Security and Compliance: Verify the platforms security measures and compliance certifications.
• Ease of Use: Evaluate ease for correctional staff, inmates, and visitors.
• Reputation and Customer Support: Check online reviews and their track record.

Pricing Details (General)

• No Public Pricing: SecureVisit, like most of its competitors, typically doesn t publicize its pricing models.
• Customized Quotes: They provide custom quotes based on the correctional facility s size, features required, contract terms, and other specific needs.
• Factors Influencing Price:
  • Number of Inmates and Beds: Pricing is often scaled based on capacity.
  • Visitation Volume: The expected amount of usage can influence cost.
  • Hardware Requirements: Whether equipment is purchased or leased will impact the overall cost.
  • Contract Length: Longer-term contracts can sometimes come with discounts.
  • Add-on Features: Additional features or services will result in higher costs.
  • Implementation Services: Installation and training may be an additional expense.

Customer Care Details

• B2B Focus: Customer care is geared towards correctional facilities, not individual users.
• Dedicated Support Teams: SecureVisit likely has dedicated support teams that provide technical assistance, software updates, and general help to facilities.
• Implementation & Training: They probably offer onboarding services and training for staff during the initial setup.
• Technical Support: They will have channels for reporting issues and getting technical help.
• Service Level Agreements (SLAs): They likely work with Service Level Agreements with their clients, defining service uptime, issue response times, etc.
• Contact Methods: Facilities typically contact support via phone, email, or a support portal.
• Support Hours: Support hours may vary depending on the contract.

How to find more information:

• SecureVisit s Website: Visit their website for general company info and contact details.
• Direct Contact: The best approach for serious inquiries would be to contact SecureVisit directly.
• Industry Publications: Search industry publications focused on corrections technology.
• Industry Conferences: Attending corrections industry trade shows and conferences.
• Testimonials and Reviews: Limited information, as reviews are typically not public.

In summary, SecureVisit is a player in the correctional video visitation market, aiming to connect inmates with their families securely. While precise financial details are scarce, they operate on a B2B model, with revenue primarily from subscription fees. The market has several competitors, and prices are customized for each correctional facility. They offer customer care and support to the facilities they work with.