Websites using Rollbar

Okay, let s break down Rollbar, covering its overview, revenue (with some caveats), alternatives, pricing, and customer care.

Rollbar Overview

Rollbar is a real-time error tracking and monitoring platform designed to help developers and engineering teams quickly identify, diagnose, and fix errors in their applications. It s primarily used for:

• Capturing Errors: Automatically detects and reports errors, exceptions, and crashes occurring in various environments (web, mobile, server-side).
• Real-Time Monitoring: Provides a live feed of errors, allowing teams to react immediately to critical issues.
• Contextual Data: Gathers detailed information about each error, including the stack trace, code context, user information, browser/device details, and more.
• Grouping & Aggregation: Intelligent grouping of similar errors to avoid noise and prioritize issues that are impacting the most users.
• Alerting: Configurable alerts that notify teams via email, Slack, PagerDuty, and other channels when new errors occur or reach certain thresholds.
• Collaboration Tools: Enables developers to collaborate on error resolution, track their progress, and manage workflows.
• Platform & Language Support: Supports a wide range of programming languages, frameworks, and platforms (e.g., JavaScript, Python, Ruby, Java, .NET, Go, iOS, Android).

Key Benefits:

• Faster Debugging: Quickly identify the root cause of errors with detailed context.
• Improved Application Stability: Reduce the occurrence and impact of bugs and crashes.
• Proactive Issue Resolution: Detect problems before they impact a large number of users.
• Better Collaboration: Facilitate efficient teamwork during debugging and incident response.

Revenue

• Private Company: Rollbar is a privately held company, so precise revenue figures are not publicly available.
• Estimated Revenue Range: Based on publicly available data, industry analysts, and company size, their estimated revenue range is likely between $10 million to $50 million annually. However, this is a broad estimate and could be higher or lower.
• Growth Trajectory: Rollbar has consistently grown since its founding and is well-regarded in the industry, suggesting a positive revenue growth trajectory.
• Funding: They have raised multiple rounds of venture capital, which is often a proxy for good growth prospects and potential future revenue expansion.

Alternatives to Rollbar

Several strong competitors offer similar error tracking and monitoring capabilities. Here are some of the most notable:

• Sentry: A very popular alternative, often cited as Rollbar s primary competitor. Known for its strong feature set, extensive platform support, and generally lower price point (especially for smaller teams).
• Bugsnag: Another well-established player in the error monitoring space. It emphasizes its ease of use and comprehensive feature set.
• Airbrake: Offers robust error tracking capabilities and is known for its reliability.
• Raygun: Focuses on user-centric error monitoring with tools to understand how errors impact individual users.
• New Relic: A full-stack observability platform that includes error tracking as one of its many features. Suitable for organizations needing a more comprehensive monitoring solution.
• Datadog: Similar to New Relic, Datadog offers extensive monitoring and logging capabilities, including error tracking.

Factors to Consider When Choosing an Alternative:

• Pricing: How does pricing align with your budget and team size?
• Features: Which platform provides the features you need most?
• Platform Support: Does it support your programming languages and frameworks?
• Ease of Use: How easy is it to set up, configure, and use?
• Scalability: Can the platform handle your application s scale and volume of errors?
• Integrations: Does it integrate with your existing tools and workflows?

Pricing

Rollbar uses a tiered, subscription-based pricing model that varies based on factors like:

• Number of Events: The number of errors tracked per month.
• Data Retention Period: How long you need to keep error data.
• Features & Support: The specific features and level of support included in the plan.

General Pricing Tiers (May Vary Based on Current Pricing Structure):

• Free Tier/Developer Plan: Often offers a basic level of error tracking with limited events and data retention, suitable for individual developers or small projects.
• Startup/Team Plan: Includes more events, longer data retention, and additional features suitable for small to medium-sized teams.
• Business/Enterprise Plan: Offers the most comprehensive features, highest event limits, extended data retention, and priority support for larger organizations.

Important Notes About Rollbar Pricing:

• Cost Increases: As the number of events increases (more errors), the cost of the platform will increase.
• Custom Pricing: For very large organizations or those with specific needs, custom pricing plans are often available.
• Free Trial: Typically, Rollbar offers a free trial period to test their platform before committing to a subscription.
• Contact Sales: For specific pricing information, it s best to contact Rollbar sales directly, as pricing is subject to change.

Customer Care Details

Rollbar offers various customer care and support options, generally categorized by subscription level:

• Documentation: Comprehensive online documentation covering features, setup, troubleshooting, and best practices.
• Email Support: Email-based support for all customers, typically with varying response times based on the support plan.
• Chat Support: Often included in higher-tier plans for faster, real-time assistance.
• Phone Support: May be included in enterprise-level plans for critical issue resolution.
• Dedicated Account Manager: Available for enterprise customers to provide personalized support and guidance.
• Community Forum: A place where users can share knowledge, ask questions, and discuss issues with other Rollbar users.
• Status Page: Provides information about the operational status of the Rollbar platform.

Key Things to Expect From Rollbar Support:

• Technical Expertise: Knowledgeable support teams that understand the platform and how it works.
• Prompt Responses: Efforts are made to respond to inquiries and resolve issues quickly.
• Helpful Guidance: Assistance with platform setup, feature configuration, and troubleshooting.
• Continuous Improvement: Rollbar is constantly working on improving support and customer experience.

In Conclusion

Rollbar is a powerful and reliable error tracking platform that can significantly improve application stability and debugging efficiency for development teams. While its exact revenue is private, its continued growth and reputation within the industry indicate it s a strong competitor in the market. Consider its features, pricing, and customer support options, along with the alternative platforms mentioned, to make the right choice for your needs. Don t hesitate to request a free trial from Rollbar and their competitors to see which best fits your workflows and budget.