Websites using Reservix

Okay, let s break down Reservix, covering its overview, revenue, alternatives, pricing, and customer care.

Overview of Reservix

• What it is: Reservix is a cloud-based ticketing and event management platform. It provides tools for event organizers to sell tickets online, manage events, and handle customer interactions. It s a comprehensive solution, aiming to handle the entire ticketing lifecycle from creation to reporting.

• Key Features:

  • Online Ticket Sales: Customizable ticket shops for web and mobile.
  • Event Management: Tools for creating and managing event details, including seating charts, pricing, and capacity.
  • Marketing & Promotion: Features for promoting events through email marketing, social media integration, and affiliate programs.
  • Access Control: Options for scanning tickets at the door using mobile apps or hardware.
  • Reporting & Analytics: Detailed reports on ticket sales, customer data, and event performance.
  • Customer Relationship Management (CRM): Integrates customer data for targeted communication.
  • White Label Option: The ability to customize the platform with your own branding.
  • Resellers: They also have a large reseller network that promotes events.

• Target Audience: The platform caters to a wide range of event organizers, including:

  • Theaters
  • Concert venues
  • Festivals
  • Sports clubs
  • Museums
  • Tour operators
  • Other cultural and leisure event organizers

Revenue

• As a privately held company, Reservix does not publicly disclose its exact revenue figures. However, given its significant market presence in Germany and Europe, it s estimated to be a multi-million euro operation annually. Revenue is generated primarily through transaction fees on ticket sales, subscription fees for premium features, and service fees for specific support or customization.
• They boast over 15,000 organizers using their platform.

Alternatives to Reservix

There are numerous alternatives to Reservix, each with its strengths and weaknesses. Here s a breakdown of some popular options:

• Eventbrite: A very popular and user-friendly platform, particularly strong for smaller to medium-sized events. Offers robust marketing tools.
• Universe: Owned by Ticketmaster. Similar to Eventbrite, but with a focus on giving event organizers more control over branding.
• Ticketmaster: Dominant player in the ticketing industry, particularly for large-scale events (concerts, sports). High brand recognition, but can be expensive.
• SeeTickets: A popular choice in Europe, especially for music festivals. Good for high volume events.
• TicketSwap: A secondary marketplace for tickets.
• Pretix: An open-source ticketing solution giving more control over the data and code.
• SeatGeek: Aggregates tickets from various sources.
• Brown Paper Tickets: A socially conscious ticketing platform, known for its lower fees (though some reports suggest customer service issues).
• Billetto: a free to use event ticketing system, that generates its income from advertising on the event pages.
• Guestlist: A platform designed to help promote events, selling tickets is a part of its offering.

Factors to Consider When Choosing an Alternative:

• Event Size and Type: Some platforms are better suited for smaller events, while others are designed for large-scale events.
• Budget: Pricing structures vary significantly.
• Features: Consider which features are essential for your needs (e.g., seating charts, marketing tools, reporting).
• Ease of Use: Choose a platform that is intuitive and easy to use for both organizers and attendees.
• Customer Support: Reliable customer support is crucial if you encounter any issues.
• Integration: Consider whether the platform integrates with your existing systems (e.g., CRM, website).

Pricing

• Reservix s pricing structure is not fully transparent on their website and often requires direct contact for a quote. However, it s generally based on a combination of:

  • Transaction Fees: A percentage or fixed fee charged per ticket sold. This is the most common pricing model.
  • Subscription Fees: A monthly or annual fee for access to premium features or higher service levels.
  • Setup Fees: A one-time fee for initial setup and configuration.
  • Customization Costs: Fees for custom development or design work.

• It s essential to get a detailed quote from Reservix to understand the total cost of using their platform, considering your specific event needs and volume. Compare this quote carefully with the pricing of alternative platforms.

Customer Care Details

• Support Channels:

  • Phone Support: Reservix offers phone support during business hours (check their website for specific hours).
  • Email Support: Email support is available for general inquiries and technical issues.
  • Online Knowledge Base: They have a knowledge base with articles and FAQs to help users find answers to common questions.
  • Training: They offer training materials and onboarding services to help new users get started.
  • Account Manager: Larger clients may have a dedicated account manager.

• Reputation: Customer reviews for Reservix vary. Some users praise the platform s comprehensive features and reliability, while others report issues with customer support responsiveness or complexity. It s advisable to check independent review sites and forums for recent feedback.

To get the most up-to-date and specific information:

• Visit the Reservix website: https://www.reservix.net/
• Contact their sales team directly for a customized quote and demo.
• Read recent reviews from other event organizers.

I hope this overview is helpful! Let me know if you have any other questions.