Websites using Pushpay

Okay, let s break down Pushpay. Here s a comprehensive overview:

What is Pushpay?

Pushpay is a software-as-a-service (SaaS) company focused on providing donation and engagement solutions primarily to faith-based organizations (churches and religious non-profits). Their core mission is to help these organizations increase generosity, streamline administrative tasks, and improve community engagement.

• Key Features:
  • Online Giving: Accept donations via mobile app, website, text, and kiosks. Recurring giving options are prominent.
  • Donor Management: Track giving history, manage donor profiles, and segment communications.
  • Engagement Tools: Includes tools for managing events, volunteer sign-up, group communication, and content delivery (sermons, announcements).
  • Payment Processing: Secure and reliable payment processing for donations.
  • Integrations: Integrates with popular church management systems (ChMS) like Planning Center, Fellowship One, Blackbaud, and others.
  • Mobile App: A branded mobile app for the organization, allowing for giving, communication, and event registration.
  • Text Giving: Allows members to donate directly via text message.
  • Analytics and Reporting: Provides data and insights into giving trends, donor behavior, and engagement metrics.

Revenue Model & Financial Overview

• Revenue Model: Subscription-based SaaS. Churches pay a recurring fee to use the Pushpay platform.
• Key Metrics: Pushpay focuses on metrics like total processing volume (TPV), average revenue per customer (ARPU), and customer retention.
• Recent Performance (Caveat: Public information may be outdated): Pushpay was acquired by Bending Spoons in 2023 and is now a privately held company. As such, detailed financial reports are not publicly available. Historical information (prior to the acquisition) showed:
  • Steady growth in revenue.
  • Focus on profitability and efficiency.
  • Significant transaction volume processed through the platform.
  • Expansion through acquisitions of other church tech companies (e.g., Church Community Builder).

Alternatives to Pushpay

The church technology space is competitive. Here are some prominent alternatives:

• Tithe.ly: A popular, often more budget-friendly option. Offers online giving, church management tools, and a mobile app. Known for its simplicity and ease of use.
• Planning Center Giving: Integrated with the larger Planning Center Online suite of church management tools. A strong choice for churches already using Planning Center.
• Blackbaud: A major player in the non-profit software space. Offers a range of solutions, including donation management and fundraising tools. Often used by larger churches and organizations.
• Donorbox: A versatile donation platform suitable for various non-profits, including churches. Offers customizable donation forms, recurring giving, and integrations.
• Givelify: Mobile-focused giving platform known for its simple and intuitive user experience.
• EasyTithe: Donation platform that allows for one-time and recurring gifts, event registration, and more.
• Kindrid: Focuses on text giving and mobile giving solutions.

Key Factors to Consider When Choosing an Alternative:

• Budget: Pricing varies significantly between platforms.
• Features: Consider the specific features your church needs (e.g., ChMS integration, event management, volunteer scheduling).
• Ease of Use: Choose a platform that is intuitive for both administrators and donors.
• Customer Support: Reliable customer support is essential.
• Integration: Ensure the platform integrates with your existing systems.
• Mobile Friendliness: Mobile giving is increasingly important.

Pushpay Pricing

• Not Publicly Available: Pushpay does not publicly disclose its pricing. They typically offer customized pricing plans based on the size and needs of the organization. You ll need to contact them directly for a quote.
• Factors Influencing Price:
  • Church Size (Average Weekly Attendance)
  • Features Required
  • Contract Length
• Likely Pricing Structure: Expect a monthly or annual subscription fee, possibly with transaction fees on top of that. Some features may be add-ons with additional costs.
• Generally, expect a higher price point compared to some of the simpler alternatives like Tithe.ly or Donorbox. This is reflective of Pushpay s comprehensive feature set and focus on larger organizations.

Customer Care Details

• Contact Methods:
  • Phone Support: Pushpay typically offers phone support during business hours.
  • Email Support: Email support is usually available for less urgent inquiries.
  • Help Center/Knowledge Base: A comprehensive online knowledge base with articles, tutorials, and FAQs is a standard offering.
  • Account Manager: Larger clients may have a dedicated account manager.
• Service Level Agreements (SLAs): Pushpay likely has SLAs that define response times and uptime guarantees. (Details would be in their contract.)
• Training and Onboarding: They typically provide training and onboarding resources to help new clients get started.
• Customer Reviews: Customer reviews and testimonials are important to consider to gain insight into the experiences of other churches using Pushpay.

Summary: Is Pushpay Right for You?

Pushpay is a powerful and feature-rich platform suitable for churches and religious organizations that:

• Process a significant volume of donations.
• Require advanced donor management and engagement tools.
• Need seamless integration with their existing church management system.
• Are willing to invest in a premium solution.

If you re a smaller church with a limited budget, you may want to explore more affordable alternatives like Tithe.ly or Donorbox. Carefully evaluate your needs and compare pricing and features before making a decision.

To get the most up-to-date and accurate information, I strongly recommend visiting the Pushpay website and contacting their sales team directly.