Websites using Profitroom

Okay, let s break down Profitroom, focusing on its overview, revenue (or estimates), alternatives, pricing, and customer care.

What is Profitroom?

Profitroom is a technology company providing solutions for hotels to increase direct bookings and revenue. They offer a suite of tools designed to manage online presence, attract guests directly to the hotel website, and streamline the booking process. Their solutions are tailored towards independent hotels and hotel chains.

Key Features/Solutions:

• Booking Engine: A core component, providing a user-friendly and customizable booking experience directly on the hotel s website.
• Channel Manager: Integrates with various OTAs (Online Travel Agencies) like Booking.com, Expedia, etc., to manage inventory and rates in real-time, avoiding overbooking.
• Website Builder: Offers tools to create or redesign a hotel s website, optimized for direct bookings.
• Marketing Automation: Tools for email marketing, promotions, and personalized communication with guests.
• Upselling Tools: Features that allow hotels to offer upgrades, packages, and add-ons during the booking process or pre-arrival.
• Payment Gateway Integration: Secure payment processing options.
• CRM (Customer Relationship Management): Manage guest data and communication.

Revenue (Estimates):

• Private Company: Profitroom is a privately held company, so their exact revenue figures are not publicly available.
• Estimates: Based on company size, market presence, and industry benchmarks, revenue is estimated to be in the range of $10 million to $50 million USD annually. This is a broad estimate and could vary.

Alternatives to Profitroom:

There are many companies offering similar services. The best alternative for a hotel depends on its specific needs, budget, and technical requirements. Here are some notable alternatives:

• Cloudbeds: A popular all-in-one platform (PMS, Channel Manager, Booking Engine). Often a strong competitor.
• SiteMinder: Well-known Channel Manager and booking engine.
• Little Hotelier: Specifically designed for small hotels and B&Bs.
• RoomRaccoon: Cloud-based hotel management system.
• Guestline: PMS, Channel Manager, EPoS and booking engine.
• Availpro: Channel Manager, Booking Engine and Rate Shopper.
• D-Edge (Accor): Offers a comprehensive range of solutions, including CRS, Channel Manager, and Data Intelligence.
• Oracle Hospitality OPERA: (for larger hotels/chains): A more enterprise-level PMS and related tools.

When choosing an alternative, consider:

• Hotel Size: Some solutions are better suited for small properties, while others are designed for larger hotels.
• Budget: Pricing varies significantly.
• Integration: Ensure the system integrates well with existing tools (e.g., PMS).
• Features: Identify the specific features that are most important.
• Support: Assess the quality of customer support.

Pricing:

• Not Publicly Disclosed: Profitroom s pricing is not readily available on their website. They typically offer customized pricing plans based on the hotel s size, needs, and the specific modules selected.
• Factors Influencing Price: The number of rooms, the number of users, the specific features needed (booking engine, channel manager, website builder, etc.), and the length of the contract all influence pricing.
• Expect a Subscription Model: Expect a monthly or annual subscription fee. Some vendors may also charge transaction fees on bookings.
• Contact Sales for a Quote: Hotels need to contact Profitroom s sales team directly to get a personalized quote. Be prepared to discuss your specific requirements.

Customer Care Details:

• Website: Profitroom website (search on Google for Profitroom ) provides general information, case studies, and contact forms.
• Contact Forms: Typically, their website offers various contact forms for sales inquiries and support requests.
• Knowledge Base/Help Center: They likely have a knowledge base or help center with articles and FAQs to assist users.
• Support Channels: Expect support to be offered via:
  • Email: A standard method for submitting support requests.
  • Phone: Check their website for phone support options.
  • Live Chat: Some vendors offer live chat support for immediate assistance.
• Account Manager: Depending on the size of the hotel and the plan purchased, Profitroom may provide a dedicated account manager.
• Training: Profitroom should offer training and onboarding resources to help hotels get started with their platform.

To get the most accurate information about Profitroom s pricing and customer care, it is best to:

1. Visit their official website.
2. Contact their sales team directly for a custom quote and to ask about their support offerings.
3. Read online reviews from other hotel owners and managers to get insights into their experiences with the platform and customer support.

Good luck with your research!