Websites using Pointhq

Okay, let s break down PointHQ, covering its overview, revenue (or estimates), alternatives, pricing, and customer care details.

PointHQ: Overview

PointHQ is a cloud-based Point of Sale (POS) and business management software solution designed primarily for restaurants and retail businesses. It aims to provide a comprehensive system for managing sales, inventory, customer relationships, and reporting, all from a centralized platform.

• Key Features:

  • Point of Sale (POS): Order taking, payment processing (credit card, cash, etc.), tip management, split checks.
  • Inventory Management: Tracking stock levels, managing product catalogs, automated reordering.
  • Customer Relationship Management (CRM): Customer profiles, loyalty programs, marketing campaigns.
  • Reporting and Analytics: Sales reports, inventory reports, customer analytics.
  • Online Ordering: Integration for online order taking.
  • Employee Management: User roles, permissions, time tracking.
  • Table Management (for restaurants): Floor plan layout, table assignments.

• Target Audience: Small to medium-sized restaurants, cafes, bars, retail stores.

Revenue (and Estimates)

PointHQ is a privately held company, so exact revenue figures are not publicly available. However, we can make some educated guesses:

• Based on Market Position: Considering the number of POS providers in the market and PointHQ s position, their revenue is likely in the range of $5 million to $20 million annually. This is just an estimate.
• Factors Influencing Revenue: The number of active customers, average subscription price, and add-on services contribute to their overall revenue.

Alternatives

The POS market is crowded. Here are some popular alternatives to PointHQ, categorized for easier comparison:

• For Restaurants:

  • Toast: Very popular, feature-rich, restaurant-specific. Often considered a leader in the restaurant POS space.
  • Square for Restaurants: User-friendly, integrates well with other Square products. Good for smaller operations.
  • Lightspeed Restaurant: Scalable, robust features, suitable for growing restaurant groups.
  • Revel Systems: iPad-based, strong features, good for multi-location restaurants.
  • TouchBistro: Specifically designed for restaurants, intuitive interface.

• For Retail:

  • Square Retail: Simple, affordable, good for small retail businesses.
  • Lightspeed Retail: Advanced inventory management, good for larger or more complex retail operations.
  • Vend: Cloud-based, easy to use, suitable for a variety of retail types.
  • Shopify POS: Seamless integration with Shopify e-commerce platform.

• General POS Systems (Suitable for Both):

  • Clover: Versatile, hardware options, good for both restaurants and retail.
  • talech: Easy to use, iPad-based, good for small businesses.

Pricing

PointHQ s pricing structure is based on subscriptions. The specific pricing depends on the package or features that you choose. The packages generally vary based on features and the number of registers you re using. You ll need to visit their website or contact their sales team to get a custom quote based on your specific needs.

Customer Care Details

Information found online mentions:

• Support Channels: Often include phone support, email support, and potentially a knowledge base/help center.
• Availability: This information is hard to pin down, but you will have to contact them directly to get the most up-to-date information.

How to find the most accurate and up-to-date info:

1. Official Website: The best source for the latest information.
2. Contact Sales: Reaching out to PointHQ s sales team will give you the most accurate pricing and feature details.
3. Read Reviews: Check reputable review sites (G2, Capterra, TrustRadius) to get insights from other users.