Websites using Osterreichische Post

Okay, let s break down the Austrian Post (Österreichische Post) in detail, covering revenue, alternatives, pricing, and customer care.

Overview of Österreichische Post (Austrian Post)

The Österreichische Post AG is the primary postal service provider in Austria. It s a publicly traded company with the Republic of Austria holding a significant stake. They provide a wide range of services beyond just traditional mail, including:

• Letter & Parcel Delivery: Domestic and international mail, parcels, registered mail, express delivery.
• Logistics: Supply chain solutions for businesses.
• Financial Services: Basic banking services (Postbank), money transfers.
• Advertising & Marketing: Direct mail marketing, media solutions.
• Retail: Post offices offer retail products, stationery, and related items.

Revenue

The Austrian Post s revenue is substantial, reflecting its position as a major player in the Austrian economy. Here s a general idea based on recent data (keep in mind numbers can change year to year):

• Annual Revenue: Typically, the company reports annual revenue in the billions of Euros. For example, recent years have seen revenues around 2.5 - 2.8 billion EUR.
• Key Revenue Segments: The revenue is generally divided among:
  • Mail & Parcel Division: This is the largest contributor, with parcel delivery growing significantly due to e-commerce.
  • Retail & Financial Services: Contributes a smaller but still relevant portion of revenue.
  • Other: Including logistics and other specialized services.

Alternatives to Österreichische Post

While the Austrian Post holds a dominant position, especially in traditional mail, other options exist:

• Parcel Delivery:
  • DPD: A major international parcel service with a strong presence in Austria.
  • GLS: Another international parcel service provider, also competitive in Austria.
  • Hermes: Primarily for e-commerce deliveries, often a more economical option.
  • UPS: Global courier services with premium and express options.
  • FedEx: Similar to UPS, offering fast and reliable international services.
• Letter Mail:
  • Private Postal Services (less common): A few smaller, regional companies may offer letter delivery, but they have a very small market share compared to the Austrian Post.
  • E-Mail & Electronic Communication: This is obviously the largest alternative to traditional mail, with messaging apps, email, and electronic document exchange becoming the norm for many.
• International Mail:
  • DHL: Often used for express international shipping.
  • National Post Services of other Countries: For sending mail directly from the country of origin.

Pricing

Austrian Post pricing is generally structured based on:

• Size & Weight: Standard letters and parcels have size and weight limitations. Larger items cost more.
• Destination: International mail is more expensive than domestic.
• Service Speed: Express and priority options cost more than standard services.
• Special Features: Registered mail, insurance, and other add-ons increase the price.
• Business/Private: Business customers may have special contracts and rates.

General Examples (Keep in Mind These Can Change):

• Domestic Standard Letter: Pricing for letters is often by size and weight, with a basic letter costing under 1 EUR.
• Domestic Parcel: Parcel prices start higher than letters and are heavily dependent on size, weight, and tracking.
• International Mail: Varies significantly by destination zone, size, weight, and speed.

Where to find official pricing details:

• Austrian Post Website: The official website (www.post.at) is the best place to find detailed pricing information and use their postage calculator.
• Post Offices: Staff at the post office can provide information and pricing for your specific needs.

Customer Care Details

The Austrian Post provides multiple channels for customer support:

• Website:
  • FAQ Section: Extensive FAQs address common inquiries.
  • Contact Form: A web form for submitting specific questions.
  • Tracking Tools: Track your parcels online using tracking numbers.
• Telephone: A customer service hotline number is available. Check their website for the current number.
• Post Offices: Staff can assist with most issues in person at local branches.
• Email: They may have a general email address, but this is typically not the fastest method of contact.
• Social Media: Some presence on social media (Facebook, etc.).

Key Aspects of Austrian Post Customer Care:

• Multilingual Support: Customer service is usually available in German and English.
• Responsiveness: While response times can vary, they generally aim to address customer issues within a reasonable timeframe.
• Post Office Availability: Extensive network of post offices makes it relatively convenient to get face-to-face help.

In summary:

The Österreichische Post is a major Austrian institution providing a comprehensive range of postal, logistics, and financial services. While it faces competition in the parcel and courier sectors, it remains the dominant player in traditional mail. Pricing is structured according to size, weight, speed, and destination, and their customer care options include website support, telephone, post office assistance, and limited social media presence. For accurate and up-to-date information, it s always best to refer directly to their official website (www.post.at).