Websites using Onelogin

Okay, let s break down OneLogin, covering its overview, revenue, alternatives, pricing, and customer care.

OneLogin Overview

• What it is: OneLogin is a cloud-based Identity and Access Management (IAM) provider. It focuses on Single Sign-On (SSO), multi-factor authentication (MFA), password management, directory integration, and user provisioning/de-provisioning. In essence, it helps organizations securely manage user access to all their applications and data from a central point.

• Key Features:

  • Single Sign-On (SSO): Users log in once and access multiple applications without re-entering credentials.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security beyond passwords (e.g., using a mobile app, SMS, or hardware token).
  • Directory Integration: Connects to existing directories like Active Directory, LDAP, and Google Workspace for centralized user management.
  • User Provisioning & Deprovisioning: Automates the process of creating, updating, and deleting user accounts and access rights across applications, ensuring employees have the right access when they start and are promptly removed when they leave.
  • Password Management: Offers features like password resets, self-service password management, and password policies.
  • Access Management: Granular control over which users have access to which applications and data.
  • Lifecycle Management: Automates user on-boarding and off-boarding processes.
  • Compliance: Helps organizations meet compliance requirements (e.g., HIPAA, SOC 2) by providing audit trails and access controls.
  • SmartFactor Authentication: Dynamically adjusts authentication requirements based on user behavior, location, and device.

• Target Audience: Businesses of all sizes, from small startups to large enterprises. They serve a variety of industries, including technology, healthcare, finance, education, and government.

Revenue

• OneLogin is privately held and is now a part of One Identity. As such, exact revenue figures are not publicly available. However, industry analysts estimate that their annual revenue is somewhere between $50 million to $100 million USD.

Alternatives

There are many alternatives to OneLogin in the IAM space. Here are some of the most popular:

• Okta: A leading IAM platform with a comprehensive feature set, strong integrations, and a large market share. Often considered a direct competitor.
• Microsoft Entra ID (formerly Azure AD): Part of the Microsoft ecosystem, tightly integrated with Microsoft 365 and Azure. A good choice for organizations heavily invested in Microsoft.
• Ping Identity: Focuses on enterprise-grade security and scalability, particularly for large organizations with complex IAM needs.
• JumpCloud: A directory platform that combines directory services, SSO, MFA, and device management in a single platform. A solid option, particularly for organizations looking to modernize their Active Directory.
• CyberArk: Primarily focused on Privileged Access Management (PAM), but also offers some identity management capabilities. Good for organizations with strict compliance and security needs.
• Google Cloud Identity: IAM solution offered by Google. Integrated with Google Workspace.
• LastPass: Primarily a password manager, but also offers SSO and some basic identity management features for businesses.
• Auth0 (by Okta): Aimed at developers, focusing on authentication and authorization for applications.
• ForgeRock: An open-source IAM platform.
• Keycloak: Another open-source identity and access management solution.

When choosing an alternative, consider your specific needs, budget, technical expertise, and the applications you need to integrate with. A trial or proof-of-concept (POC) is often helpful.

Pricing

OneLogin s pricing is generally subscription-based, with costs depending on:

• Number of Users: The primary driver of cost.
• Features: Different plans offer different sets of features (e.g., SSO only, SSO + MFA, SSO + MFA + Provisioning).
• Contract Length: Longer contracts may offer discounts.

Typically, OneLogin does not publicly advertise its detailed pricing. You ll usually need to contact their sales team for a custom quote based on your specific requirements. They may also offer different pricing tiers or packages designed for specific industries or company sizes.

Key considerations regarding pricing:

• Hidden Costs: Be sure to ask about any potential hidden costs, such as implementation fees, support fees, or costs for specific integrations.
• Scalability: Consider how the pricing will scale as your organization grows.
• Value: Evaluate the value you re getting for the price. Consider the time savings, security benefits, and compliance benefits that OneLogin provides.

Customer Care Details

• Support Channels: OneLogin typically offers customer support through multiple channels:

  • Online Knowledge Base/Documentation: Extensive documentation, FAQs, and guides to help users troubleshoot issues on their own.
  • Email Support: A standard way to submit support requests.
  • Phone Support: May be available, particularly for higher-tier plans or critical issues.
  • Live Chat: May be available for quick questions or issues.
  • Community Forums: A place to connect with other OneLogin users and share knowledge.

• Service Level Agreements (SLAs): OneLogin typically offers SLAs that guarantee a certain level of uptime and support response times. Review the SLA carefully to understand your rights and remedies if OneLogin fails to meet its service commitments.

• Customer Success Managers (CSMs): For larger or enterprise customers, OneLogin may assign a dedicated CSM to provide personalized support and guidance.

• Professional Services: OneLogin also offers professional services to help customers with implementation, configuration, and customization.

• Considerations:

  • Support Tier: The level of support you receive may depend on your subscription plan.
  • Response Times: Check the expected response times for different support channels.
  • Customer Reviews: Read customer reviews on sites like G2, TrustRadius, and Capterra to get an idea of the quality of OneLogin s customer support.

In Summary

OneLogin is a solid IAM platform offering a range of features to help organizations secure and manage user access. While revenue figures are not public, it s a well-established player in the market. When evaluating OneLogin, compare its features, pricing, and customer support with those of its alternatives to determine the best fit for your organization s needs. Don t hesitate to contact their sales team for a custom quote and to ask detailed questions about their services and support.