Websites using OneCause

Okay, let s break down OneCause, focusing on the areas you requested: overview, revenue, alternatives, pricing, and customer care.

OneCause Overview

• What it is: OneCause provides cloud-based fundraising and event software for nonprofit organizations. They focus on helping nonprofits increase donations, engage supporters, and streamline fundraising efforts. Their platform aims to modernize fundraising strategies through digital giving, peer-to-peer campaigns, auctions, events, and donor management tools.

• Key Features:

  • Online Giving: Customizable donation pages, recurring giving options, mobile giving.
  • Peer-to-Peer Fundraising: Tools to empower supporters to create their own fundraising pages and campaigns.
  • Event Management: Registration, ticketing, sponsorship management, auction management (online and in-person).
  • Auctions: Mobile bidding, item management, checkout tools.
  • Donor Management: Basic donor tracking, reporting, and communication tools.
  • Text2Give: Enables donations via text message.
  • CRM Integration: Integrates with popular CRM systems like Salesforce and Blackbaud Raiser s Edge NXT.
  • Reporting and Analytics: Provides insights into fundraising performance.

• Target Audience: Nonprofit organizations of all sizes, including:

  • Social services
  • Animal welfare organizations
  • Education
  • Healthcare
  • Arts and Culture

Revenue

OneCause is a privately held company, so they do not publicly disclose their revenue. However, based on industry estimates and company size, it s likely in the tens of millions of dollars annually.

Alternatives

The fundraising software market is competitive. Here are some notable OneCause alternatives, categorized by their strengths:

• Comprehensive Fundraising Platforms:

  • Blackbaud Raiser s Edge NXT: (Especially if already invested in Blackbaud ecosystem; powerful, but can be complex and expensive).
  • Bloomerang: (Known for its donor-centric approach and user-friendly interface; good for smaller to medium-sized nonprofits focused on relationship building).
  • Neon One: (Offers a suite of tools including fundraising, CRM, and website management; scalable for growing nonprofits).
  • Donorbox: (Great for a user-friendly experience at a lower cost, but with fewer features than some of the more robust options.)
  • Network for Good: (Good choice for small to medium sized businesses who may not need extensive customization.)

• Event-Focused Platforms:

  • GiveSmart: (Strong competitor in the event and auction space, with features similar to OneCause).
  • Greater Giving: (Another popular event fundraising platform, known for its on-site auction capabilities).
  • Accelevents: (Virtual, hybrid, and in-person event solutions).

• Peer-to-Peer Focused Platforms:

  • Classy: (Well-regarded for peer-to-peer fundraising and crowdfunding; strong brand recognition).
  • Funraise: (User-friendly and modern platform, good for engaging younger donors).

• Budget Friendly Platforms:

  • Donorbox: (Great for a user-friendly experience at a lower cost, but with fewer features than some of the more robust options.)
  • Givebutter: (Free plan and flexible pricing.)

When Choosing an Alternative, Consider:

• Your budget: Pricing models vary significantly.
• Your organization s size and complexity: Do you need a comprehensive CRM or a more focused fundraising tool?
• Your specific needs: Are you primarily focused on events, peer-to-peer fundraising, or online giving?
• Integration requirements: Does the platform need to integrate with your existing CRM or other systems?
• Ease of use: Is the platform intuitive for your staff and volunteers?

Pricing

OneCause uses a custom pricing model, meaning there are no publicly available, fixed prices. Pricing is determined based on the specific modules you need, the size of your organization, the number of users, and the volume of transactions.

• Key Factors Influencing Pricing:

  • Modules Selected: Online Giving, Peer-to-Peer, Events, Auctions, etc. Each module typically has its own cost.
  • Number of Users: More users generally mean a higher price.
  • Transaction Volume: Some platforms charge a percentage of donations or transaction fees.
  • Contract Length: Longer-term contracts may offer discounts.
  • Support Level: Enhanced support options may add to the cost.

• General Expectations: Be prepared to request a demo and a custom quote. OneCause is generally considered to be in the mid-to-high price range compared to other fundraising platforms.

Customer Care Details

• Support Channels:

  • Phone Support: Likely available, especially during business hours. Check their website for the current phone number.
  • Email Support: A standard method for resolving questions and troubleshooting.
  • Online Knowledge Base/Help Center: They should have a comprehensive collection of articles, FAQs, and tutorials to help users find answers independently.
  • Training and Onboarding: OneCause typically provides onboarding assistance and training resources to help new customers get started.
  • Account Management: Larger clients may have dedicated account managers to provide personalized support.
  • Community Forums/User Groups: May or may not be available. Check their website.

• Quality of Customer Care: The quality of customer care can vary. It s always a good idea to:

  • Read online reviews: Check sites like G2, Capterra, and TrustRadius to get insights from other users about their support experiences. Look for trends in the feedback.
  • Ask for references: When you re getting a demo, ask OneCause to provide references from current clients so you can ask them directly about their experiences with the platform and the support team.
  • Evaluate responsiveness during the sales process: How quickly and thoroughly do they respond to your questions during the sales process? This can be an indicator of their overall responsiveness.

In Summary

OneCause is a solid option for nonprofits looking for a comprehensive fundraising platform, particularly if they have a strong focus on events and auctions. However, it s important to carefully evaluate your specific needs, compare pricing with alternatives, and thoroughly research their customer support reputation before making a decision. Don t hesitate to ask for a demo and a custom quote to see if it s the right fit for your organization.