Websites using Mobilecause

Okay, let s break down MobileCause. I ll cover its core functions, revenue model (as best as can be estimated publicly), alternatives, pricing information (as available), and customer care details.

What is MobileCause?

MobileCause is a cloud-based digital fundraising and communication platform designed for nonprofit organizations. It provides tools to:

• Mobile Giving: Accept donations via text-to-give, mobile-optimized donation pages, and QR codes.
• Event Fundraising: Manage event registrations, ticketing, and online auctions.
• Peer-to-Peer Fundraising: Enable supporters to create their own fundraising pages to collect donations on behalf of the organization.
• Donor Communication: Send SMS text messages, emails, and automated follow-ups to donors.
• Data Management: Track donor information, giving history, and communication preferences.
• Engagement: Run contests, raffles, and other interactive campaigns.
• Automation: Automate follow up workflows and communication.

In short, it s meant to be a comprehensive platform to help nonprofits raise more money and engage with their donors effectively.

Revenue Model and Estimated Revenue

• Revenue Model: MobileCause operates on a subscription-based model. Nonprofits pay a recurring fee (typically monthly or annually) for access to the platform and its features. There may be different tiers with varying features and limits. In some cases, transaction fees may apply on donations processed through the platform.
• Estimated Revenue: It s difficult to pinpoint MobileCause s exact revenue, as they are a privately held company and do not publicly disclose financial information. Estimates can be derived from factors like the number of clients they serve (estimated in the thousands) and average subscription costs, as well as industry benchmarks. Based on these general estimates and assumptions, revenue is estimated at around $10-30 million annually. This is just a rough estimate.

Alternatives to MobileCause

The nonprofit fundraising software market is quite competitive. Here are some popular alternatives to MobileCause:

• GiveSmart: Focuses heavily on event fundraising, auctions, and mobile bidding.
• Classy: A robust platform for online fundraising, peer-to-peer campaigns, and donor management. Often considered a more enterprise-level solution.
• OneCause (formerly BidPal): Specializes in event fundraising, online giving, and auctions.
• Donorbox: A user-friendly platform known for its ease of use and affordable pricing, especially for smaller organizations.
• Bonfire: Primarily for selling custom apparel and merchandise to raise funds.
• Kindful: A donor management system with integrated fundraising tools.
• Bloomerang: Donor management and engagement platform focused on retention.
• NeonCRM: A comprehensive CRM platform for nonprofits with fundraising, membership, and event management features.
• Fundraise Up: Fundraising platform focused on optimizing the donation experience and recurring giving.

The best alternative depends on the specific needs and budget of the nonprofit. Factors to consider: * Size of the organization: Some platforms are better suited for small nonprofits, while others are designed for larger organizations. * Fundraising focus: Is the organization primarily focused on events, online giving, or peer-to-peer campaigns? * Budget: Pricing varies significantly across platforms. * Technical expertise: Some platforms are easier to use than others. * Integration needs: Does the platform need to integrate with other systems, such as a CRM or accounting software?

Pricing

MobileCause s pricing is not fully transparent and varies based on organization size, needs, and contract terms. You need to contact their sales team for a custom quote. However, here s a general idea:

• Subscription Fees: Expect monthly or annual subscription fees. The specific cost depends on the features and usage limits required.
• Transaction Fees: Some platforms may charge a transaction fee (a percentage of each donation) in addition to the subscription fee. Inquire about this carefully.
• Setup Fees: There may be a one-time setup fee to get started.
• Tiered Pricing: They are known to offer tiered pricing plans based on the features and scale required by the non-profit. The more comprehensive features such as dedicated support, integrations, and volume, the more expensive the plans are.

Key Considerations When Evaluating Pricing:

• Total Cost of Ownership: Don t just look at the monthly fee. Factor in setup fees, transaction fees, and any add-on costs.
• Value for Money: Consider the features and functionality offered in relation to the price.
• Scalability: Can the platform scale as the organization grows?
• Hidden Costs: Ask about any potential hidden costs, such as fees for exceeding usage limits.

Customer Care Details

MobileCause typically provides customer support through the following channels:

• Phone Support: Offering direct phone assistance during business hours.
• Email Support: Providing support via email for inquiries and technical issues.
• Live Chat: Offering real-time support through a chat interface on their website.
• Knowledge Base/Help Center: Providing a library of articles, FAQs, and tutorials to help users troubleshoot issues on their own.
• Onboarding and Training: Offering onboarding sessions and training materials to help new users get started with the platform.
• Account Management: Depending on the size and needs of the organization, they may offer dedicated account managers to provide personalized support.

How to Find More Specific Customer Care Information:

1. MobileCause Website: Visit the Contact Us or Support section of their website.
2. Sales Inquiry: When requesting a demo or quote, specifically ask about the customer support options available.
3. Review Sites: Check review sites like G2 Crowd, Capterra, and TrustRadius for user reviews that often mention the quality of customer support.

In Summary

MobileCause is a viable option for nonprofits seeking a comprehensive fundraising and communication platform. However, its pricing and customer support quality should be carefully evaluated in comparison to alternatives based on your organization s specific needs and budget. Be sure to get a custom quote and demo to assess its suitability.