Websites using Meltwater

Okay, let s break down Meltwater with an overview, revenue information, alternatives, pricing details, and customer care specifics.

Meltwater Overview

Meltwater is a software-as-a-service (SaaS) company that provides a suite of media intelligence and social listening tools. It helps businesses track online mentions of their brand, competitors, industry trends, and other relevant topics across various sources, including news, social media, blogs, forums, and more.

Essentially, Meltwater is designed to help organizations understand what s being said about them and their industry in the digital world, enabling them to:

• Monitor Brand Reputation: Identify positive and negative mentions to manage brand perception.
• Track Competitors: Analyze competitor strategies and market positioning.
• Discover Industry Trends: Stay ahead of emerging trends and market shifts.
• Measure Campaign Effectiveness: Gauge the impact of marketing and PR efforts.
• Identify Influencers: Locate key individuals and accounts that can amplify messages.
• Generate Reports & Insights: Analyze data to derive actionable strategies.
• Social Media Management: Engage with audiences on various social media platforms.

Meltwater has a history of acquiring companies to expand its platform capabilities, making it a comprehensive solution for media intelligence.

Revenue

Meltwater is a publicly traded company (Meltwater N.V.) on the Euronext Growth Oslo stock exchange. It s generally possible to find their financial reports with details about their revenue on their investor relations website or by searching reputable financial databases.

• Growth Trajectory: Meltwater has shown consistent revenue growth as the demand for media monitoring, analytics and social media engagement tools increased. However, it s important to check the latest official reports for the most up-to-date figures.
• Business Model: Meltwater s revenue is primarily generated through subscription fees from its SaaS platform.

Alternatives

There are numerous alternatives to Meltwater in the media monitoring, social listening, and analytics space. These alternatives often cater to different budget levels, features, and company sizes. Here are some notable ones:

• Brandwatch: Known for its robust analytics and data visualization capabilities.
• Talkwalker: Offers powerful AI-powered insights and comprehensive data coverage.
• Cision: A full-service communications platform with media monitoring, PR distribution, and more.
• Mention: A more budget-friendly option that s popular among smaller teams.
• Sprout Social: Primarily a social media management tool but also offers some social listening capabilities.
• Hootsuite: Similar to Sprout Social, with a focus on social media management and scheduling.
• Awario: A social listening tool with a user-friendly interface, often recommended as an alternative to Mention.
• Agorapulse: Another social media management platform with some social listening features.
• Falcon.io: An enterprise-level social media management and engagement platform.

The best alternative will depend on specific requirements and budget. Some may offer a more comprehensive feature set while others may be more affordable.

Pricing

Meltwater does not publicly display specific pricing on its website. This is common with many enterprise-level SaaS platforms, as pricing is usually customized based on:

• Number of Users: The more team members that will need access, the higher the cost.
• Data Volume: The amount of data being tracked, such as the number of keywords, sources, mentions, etc.
• Features Included: Different packages come with varied levels of features, like API access, custom reporting, and advanced analytics.
• Contract Length: Longer-term contracts may result in discounts.

General Price Range (Based on Market Insights)

• Meltwater is positioned as a premium solution in the market, generally considered to be in the higher price range compared to smaller competitors.
• Expect the cost to range from several thousand to tens of thousands of dollars per year, depending on the factors mentioned above.
• Typically you would need to request a quote to get specific pricing.

Customer Care Details

Meltwater offers customer support and resources to assist users. Here s what you can typically expect:

• Dedicated Account Managers: For larger enterprise clients, a dedicated account manager is often assigned to provide onboarding, training, and ongoing support.
• Customer Support Team: Users can reach out to support via email, phone, or in-app chat.
• Help Center/Knowledge Base: A comprehensive online library with tutorials, FAQs, and troubleshooting guides.
• Onboarding and Training: Meltwater usually provides onboarding and training sessions to get new users acquainted with the platform.
• User Community: Some platforms also have user forums or communities to share best practices.

Key Takeaways

• Meltwater is a powerful media intelligence and social listening platform with a premium price tag.
• It offers a wide range of features to help businesses track their brand, competitors, and industry trends.
• There are numerous alternatives, catering to different budgets and needs.
• Meltwater s pricing is customized based on several factors, so you ll need to request a quote for specific numbers.
• Customer support includes dedicated account managers, a knowledge base, and a customer support team.

Recommendation

If you are considering Meltwater, it s a good idea to:

1. Define Your Needs: Clarify what specific features are crucial for your business needs.
2. Request a Demo: See the platform in action and assess if it fits your workflow.
3. Compare Alternatives: Research and test free trials of other tools to determine the best value for your needs and budget.
4. Request a Quote: Contact Meltwater to get a customized quote based on your specific requirements.

This information should give you a solid overview of Meltwater. If you have any other questions, feel free to ask!