Websites using Mediatemple

Okay, let s break down Media Temple, covering its overview, revenue (estimates), alternatives, pricing, and customer care.

Overview of Media Temple

• What is it? Media Temple is a web hosting and cloud services provider. They offer a range of hosting solutions, primarily aimed at developers, designers, and agencies. They are known for a focus on managed services and more advanced hosting options.

• Key Features & Focus:

  • Managed Hosting: Media Temple emphasizes managed services, which means they handle server administration, updates, and security, allowing customers to focus on their websites or applications.
  • Scalability: They offer solutions designed to scale as a website or application grows, with options for virtual private servers (VPS), dedicated servers, and managed cloud hosting.
  • Developer-Friendly: Media Temple has traditionally been popular with developers due to their support for technologies like SSH access, Git integration, and command-line tools.
  • Focus on Agencies and Professionals: Their marketing often targets agencies, designers, and developers who need reliable and scalable hosting solutions for client projects.

• Ownership: Media Temple is part of GoDaddy.

Revenue (Estimates)

• Private Company: Media Temple is a subsidiary of GoDaddy, a publicly traded company. As such, Media Temple s specific revenue figures aren t publicly broken out in GoDaddy s financial reports.
• Estimates: Estimating Media Temple s revenue is difficult without inside information. Given their position in the managed hosting market, it s likely in the tens of millions of dollars annually, but this is a broad estimate. GoDaddy doesn t usually disclose the revenue of its acquired companies independently unless it s material to the overall financial picture.

Alternatives to Media Temple

Here are some popular alternatives to Media Temple, categorized by what they specialize in:

• Similar Managed Hosting Focus:

  • WP Engine: Specializes in managed WordPress hosting. Known for excellent performance and WordPress-specific features.
  • Kinsta: Another top-tier managed WordPress hosting provider, also emphasizing performance and scalability.
  • Liquid Web: Offers a wide range of managed hosting options, including VPS, dedicated servers, and cloud hosting, with a strong focus on customer support.
  • Cloudways: Offers a managed cloud hosting platform that allows you to choose from various cloud providers (AWS, Google Cloud, DigitalOcean, etc.) and manage your servers through their interface.

• General Hosting Providers:

  • Bluehost: Very popular, especially for WordPress. Offers a wide range of hosting plans at competitive prices.
  • HostGator: Similar to Bluehost, with a variety of hosting plans and a focus on affordability.
  • SiteGround: Known for good performance and customer support, particularly for WordPress hosting.
  • A2 Hosting: Emphasizes speed and performance with optimized hosting solutions.

• Cloud Providers (Unmanaged):

  • Amazon Web Services (AWS): The leading cloud platform, offering a vast array of services, but requires more technical expertise to manage.
  • Google Cloud Platform (GCP): Another major cloud provider with a comprehensive set of services.
  • Microsoft Azure: Microsoft s cloud platform, integrating well with Windows-based environments.
  • DigitalOcean: A popular cloud provider known for its simplicity and developer-friendly tools. Requires self-management.

Pricing

• Varies Widely: Media Temple s pricing varies significantly depending on the type of hosting plan, resources, and level of management. They offer different tiers within each hosting category (e.g., VPS, Managed WordPress).
• Managed WordPress: Expect to pay more than shared hosting. Pricing starts around $20-30/month and increases based on website visits, storage, and features.
• VPS Hosting: VPS hosting offers more control and resources. Prices typically start in the $30-50/month range and go up from there, depending on the specifications (CPU, RAM, storage).
• Managed AWS Hosting: Generally priced higher than standard VPS or WordPress hosting, as they manage the complexities of an AWS environment. Expect to pay $50+/month and often much higher.

Important Considerations About Pricing:

• Introductory Offers: Like many hosting providers, Media Temple often has introductory discounts. Be sure to check the renewal prices, as they are usually higher.
• Resource Limits: Pay close attention to the resource limits of each plan (storage, bandwidth, number of websites, etc.) to ensure they meet your needs.
• Management Level: Consider the level of management included in the plan. More managed plans will cost more but require less technical expertise.
• Contracts: Some plans require longer-term contracts (e.g., annual commitments) to get the best pricing.

Customer Care Details

• Channels:
  • Live Chat: Media Temple offers live chat support. Availability can vary.
  • Phone Support: Phone support is available, but wait times can vary.
  • Help Center/Knowledge Base: They have a comprehensive knowledge base with articles, tutorials, and guides to help customers troubleshoot issues and learn about their services.
  • Support Tickets: You can submit support tickets for more complex issues.
• Reputation:
  • Mixed Reviews: Customer reviews of Media Temple s customer support are mixed. Some customers report positive experiences with helpful and knowledgeable support agents, while others have complained about slow response times or difficulty resolving issues.
  • GoDaddy Acquisition: Some long-time Media Temple customers have expressed concerns about the quality of support since the acquisition by GoDaddy. Some perceive a decline in personalized service.
• Service Levels: The level of support you receive can depend on your hosting plan. Higher-tier plans often include priority support or dedicated account managers.
• 24/7 Support: Media Temple advertises 24/7 support, but the availability and responsiveness of different support channels can vary.

Key Takeaways:

• Media Temple is a solid option for developers and agencies needing managed hosting, but their pricing can be higher than some competitors.
• Carefully evaluate your needs (technical expertise, scalability requirements, budget) and compare Media Temple s offerings with alternatives before making a decision.
• Read recent customer reviews about their customer support to get a sense of the current level of service.
• Pay attention to the fine print of their pricing plans, including resource limits, renewal prices, and contract terms.