Websites using Lahar

Okay, let s break down Lahar, focusing on the information you re looking for: overview, revenue (though it s tricky for a privately held company), alternatives, pricing, and customer care.

What is Lahar? (Overview)

Lahar is a technology company primarily known for its software solutions designed to help businesses, especially those in the retail and restaurant industries, improve their operations through workforce management and scheduling. They offer tools for employee scheduling, time and attendance tracking, labor cost optimization, and communication. Their target audience includes businesses with hourly employees where effective scheduling and labor management is critical to profitability.

Key Features Typically Offered by Workforce Management Software like Lahar:

• Employee Scheduling: Creating and managing employee schedules based on demand, availability, and skills.
• Time and Attendance Tracking: Accurate recording of employee work hours, breaks, and overtime. Often includes integration with time clocks.
• Labor Cost Management: Tracking and analyzing labor costs to identify areas for improvement and control spending.
• Compliance: Helps manage compliance with labor laws and regulations (e.g., minimum wage, overtime).
• Communication: Facilitates communication between managers and employees regarding schedules, shift changes, and other important information.
• Reporting and Analytics: Provides data-driven insights into workforce performance, labor costs, and other key metrics.
• Mobile Access: Allows employees and managers to access schedules, timecards, and other information from their mobile devices.

Revenue:

Lahar is a privately held company, so they do not publicly disclose their revenue figures. Therefore, precise revenue information is not available. You might find estimates or analyses from market research reports on the workforce management software industry, but these are rarely accurate.

Alternatives to Lahar:

The workforce management software market is competitive. Here are some well-known alternatives, categorized by their strengths:

• Broad Workforce Management Suites (Large Businesses):

  • UKG (Ultimate Kronos Group): (Formerly Ultimate Software and Kronos) A very large player with comprehensive features. Can be complex and expensive.
  • ADP Workforce Now: Another major player, offering HR, payroll, and workforce management solutions.
  • Workday: Primarily known for HR, but has strong workforce management capabilities.

• Mid-Sized Business Solutions:

  • Paycor: HR and payroll platform with workforce management capabilities.
  • BambooHR: A popular HR platform that integrates with some workforce management solutions.
  • monday.com: This versatile platform can be customized for workforce management purposes.

• Solutions Focused on Scheduling & Time Tracking (Often Good for Smaller Businesses):

  • Homebase: Popular among restaurants and retailers. Focuses on ease of use.
  • 7shifts: Specifically designed for restaurants.
  • Deputy: Good for scheduling and time tracking with strong mobile capabilities.
  • When I Work: Easy-to-use scheduling and communication platform.
  • ZoomShift: Focused on shift scheduling with robust features.

• Point Solutions / Niche Players: There are many specialized solutions focusing on particular industries or specific features. Consider your specific needs.

When Evaluating Alternatives, Consider:

• Business Size: Some solutions are better suited for small businesses, while others are designed for larger enterprises.
• Industry: Some solutions are tailored to specific industries like retail, restaurants, or healthcare.
• Specific Needs: Identify the key features and functionalities that are most important to your business.
• Integration: Ensure that the solution integrates with your existing HR, payroll, and accounting systems.
• Budget: Compare pricing plans and consider the total cost of ownership.
• Ease of Use: Choose a solution that is easy to use for both managers and employees.

Pricing:

• General Pricing Models: Workforce management software typically uses one of these pricing models:

  • Per Employee Per Month (PEPM): You pay a monthly fee for each active employee using the system. This is very common.
  • Tiered Pricing: Different pricing tiers based on the number of employees or features.
  • Base Fee + Add-ons: A base monthly fee plus charges for additional features or modules.
  • Quote-Based Pricing: For larger or more complex implementations, you ll need to get a custom quote.

• Lahar Pricing: Because Lahar is privately held, their pricing is not readily available. You will need to contact them directly for a quote.

• Factors Affecting Pricing:

  • Number of Employees: The more employees, the higher the cost.
  • Features: More advanced features (e.g., advanced analytics, compliance tools) will increase the price.
  • Implementation Costs: Some vendors charge for initial setup, data migration, and training.
  • Support Costs: Check if support is included in the base price or if it s an additional cost.
  • Contract Length: Longer contracts may offer discounts.

To get accurate pricing: Contact Lahar directly through their website, and be prepared to answer questions about your company size, industry, and specific requirements. Also, get quotes from 2-3 alternatives to compare.

Customer Care:

• Common Customer Support Channels:

  • Phone Support: Direct phone access to support representatives.
  • Email Support: Submitting support requests via email.
  • Live Chat: Real-time online chat with support agents.
  • Knowledge Base/Help Center: Online resources with FAQs, articles, and tutorials.
  • Community Forums: Online forums where users can ask questions and share solutions.
  • Training: Onboarding and ongoing training for users.

• Specifics for Lahar: I don t have direct access to Lahar s current customer support details. You should:

  • Visit their website: Look for a Contact Us or Support section.
  • Check for online reviews: Reviews on sites like G2, Capterra, and TrustRadius often mention customer service experiences.
  • Ask during the sales process: When you request a demo or quote, inquire about their customer support options, service level agreements (SLAs), and response times. Ask about training options.

Key Questions to Ask About Customer Care:

• What are your support hours?
• What support channels are available (phone, email, chat)?
• Do you offer 24/7 support?
• What is the average response time for support requests?
• Do you offer dedicated account managers?
• What training resources are available?
• Is there an extra cost for premium support?

By researching alternatives, understanding pricing models, and carefully evaluating customer care options, you can make an informed decision when selecting workforce management software. Good luck!