Websites using Kiyoh

Okay, let s break down Kiyoh, covering its overview, revenue, alternatives, pricing, and customer care.

Kiyoh Overview

Kiyoh is an online review platform primarily used by businesses to collect and display customer reviews. It focuses on helping companies improve their online reputation, build trust with potential customers, and increase sales. Kiyoh emphasizes authenticity and transparency in its review collection process.

• Key Features:

  • Review Collection: Automated email invitations to customers to leave reviews after a purchase or service.
  • Review Display: Showcase reviews on the company s website, Kiyoh s platform, and through Google Seller Ratings integration.
  • Reputation Management: Tools for responding to reviews, monitoring online mentions, and addressing customer feedback.
  • SEO Benefits: Reviews can improve a company s search engine ranking by adding fresh content and relevant keywords.
  • Customization: Options to customize the look and feel of the review widgets to match brand aesthetics.
  • Integrations: Connects with various e-commerce platforms, CRM systems, and marketing tools.

• Target Audience: Businesses of all sizes, but especially those focused on e-commerce, retail, and service industries.

Revenue

As a privately held company, Kiyoh does not publicly disclose its revenue figures.

Alternatives

Here s a list of some prominent alternatives to Kiyoh. The best alternative depends on specific business needs and budget.

• Trustpilot: One of the most well-known and widely used review platforms globally. Offers a wide range of features and integrations, including review collection, analytics, and marketing tools.
• Reviews.io: Another reputable platform focusing on collecting and managing customer reviews. Known for its customizable widgets and advanced analytics.
• Yotpo: Specifically designed for e-commerce businesses, Yotpo offers reviews, ratings, visual marketing, and loyalty programs.
• Google Customer Reviews: A free program from Google that allows businesses to collect customer reviews and display them on Google Shopping and search results. (Note: It s being phased out and replaced by Seller Ratings - you ll need to use a partner platform).
• Verified Reviews (Skeepers): Focuses on authentic reviews and offers solutions for product reviews, site reviews, and visual content.
• Feefo: A UK-based review platform known for its focus on verified reviews and personalized customer experiences.
• Judge.me: A popular choice for Shopify stores, Judge.me offers a free plan and affordable paid plans for collecting and displaying product reviews.
• Stamped.io: Another e-commerce-focused platform that offers reviews, Q&A, loyalty programs, and visual content.
• Capterra & G2: These are business software review sites. Businesses can create profiles and collect reviews. Often used for SaaS and B2B services.

Pricing

Kiyoh offers a tiered pricing structure based on the features and number of reviews needed. Exact pricing can vary, so it s best to check their website or contact them directly for the most up-to-date information.

• Key factors influencing price:

  • Number of review invitations sent per month/year.
  • Features included (e.g., integrations, analytics, advanced customization).
  • Contract length (annual contracts may offer discounts).

• Generally: They offer different packages to accomodate different sized businesses.

Customer Care Details

• Website: Start by visiting the Kiyoh website (usually kiyoh.com). Look for a Contact Us or Support section.
• Contact Form: Many companies offer a contact form on their website where you can submit inquiries.
• Email: Check the website for a customer support email address.
• Phone: Some companies provide a phone number for customer support. Check the website for availability and hours of operation.
• Help Center/Knowledge Base: Look for a help center or knowledge base that provides articles, FAQs, and tutorials on using the platform.
• Social Media: Some companies offer customer support through social media channels like Twitter or Facebook.
• Account Manager (for enterprise or higher-tier plans): If you are a larger customer, you may have a dedicated account manager who can assist you with any issues.

When contacting customer support, be prepared to provide:

• Your company name and account details.
• A clear and concise description of your issue.
• Any relevant screenshots or error messages.

Important Considerations When Choosing a Review Platform:

• Integration with Existing Systems: Ensure the platform integrates seamlessly with your e-commerce platform, CRM, or other marketing tools.
• Authenticity and Verification: Look for a platform that takes steps to ensure the authenticity of reviews and prevent fake reviews.
• Customization Options: Choose a platform that allows you to customize the look and feel of the review widgets to match your brand.
• Reporting and Analytics: Make sure the platform provides robust reporting and analytics to track review performance and identify areas for improvement.
• Pricing and Value: Compare the pricing plans of different platforms and choose the one that offers the best value for your needs.
• Customer Support: Consider the availability and quality of customer support offered by the platform. Check reviews and testimonials to see what other users have to say about their experiences.

I hope this comprehensive overview of Kiyoh is helpful!