Websites using Kindful

Okay, let s break down Kindful, a CRM (Customer Relationship Management) software tailored for nonprofits. Here s a comprehensive overview:

What is Kindful?

Kindful is a cloud-based CRM platform designed specifically to help nonprofit organizations manage their fundraising, donor relationships, and communication efforts. It s built to be user-friendly and integrate with other popular tools nonprofits use, aiming to streamline operations and boost fundraising success. Kindful was acquired by Bloomerang in 2022, and its functionality is now being integrated into the Bloomerang platform. New sales of Kindful as a standalone product have been discontinued.

Key Features and Functionality (formerly Kindful):

• Donor Management: Centralized database for donor information, including contact details, giving history, engagement level, and personal notes. Ability to segment donors for targeted communications.
• Fundraising: Tools to manage online donation forms, track pledges, process recurring gifts, and run fundraising campaigns.
• Reporting & Analytics: Provides insights into fundraising performance, donor behavior, and campaign effectiveness. Customizable dashboards and reports.
• Communication: Email marketing integration (e.g., Mailchimp), allowing nonprofits to send personalized emails, newsletters, and appeals. Tracking email engagement.
• Integrations: Integrates with other popular nonprofit software, such as QuickBooks, Eventbrite, and payment processors.
• Task Management: Manage tasks related to donor engagement, follow-up, and fundraising activities.
• Volunteer Management: (Sometimes, depending on the plan) Tools for recruiting, scheduling, and tracking volunteers.

Revenue:

• Kindful, as a standalone product, no longer generates revenue through new sales. It s now part of Bloomerang.

Alternatives to Kindful (now that it is transitioning to Bloomerang):

If you are looking for alternative CRM solutions for your non-profit, considering that Kindful is now part of Bloomerang, here are some of the top alternatives:

• Bloomerang: A strong contender, especially since it acquired Kindful. Focuses on donor engagement and relationship building. A good choice if you liked Kindful s philosophy. Bloomerang is generally recognized for excellent donor management and engagement features.
• Salesforce Nonprofit Cloud: A powerful and customizable platform built on the Salesforce platform. Suitable for larger nonprofits with more complex needs. It offers extensive customization options.
• Neon CRM: Another popular choice for nonprofits, offering a wide range of features for fundraising, donor management, and event management.
• DonorPerfect: A long-standing CRM for nonprofits, known for its robust features and reporting capabilities.
• Network for Good: Offers a suite of fundraising and CRM tools specifically designed for small to medium-sized nonprofits.
• Little Green Light: A web-based CRM for nonprofits, often praised for its ease of use and affordability.
• Blackbaud Raiser s Edge NXT: An enterprise-level CRM for larger nonprofits.

Pricing:

As Kindful is now part of Bloomerang, let s look at Bloomerang s Pricing

Bloomerang pricing is based on the number of contacts in your database. Here s a general overview (accurate as of late 2024, but always check the Bloomerang website for the most up-to-date details):

• Bloomerang offers tiered pricing plans based on the size of your database:
  • Starter: For smaller organizations with a limited number of contacts.
  • Standard: For growing organizations with more extensive needs.
  • Professional: For larger organizations with advanced requirements.
  • Enterprise: For very large organizations with complex needs.

Key Considerations with Bloomerang Pricing:

• Contact-Based: The most significant factor in pricing is the number of constituent profiles in your database.
• Features: Each plan unlocks additional features, such as advanced reporting, automation, and integrations.
• Add-ons: Bloomerang also offers add-on modules for specific needs, such as volunteer management and event management.
• Discounts: Bloomerang may offer discounts for annual contracts or multi-year agreements.
• Free Trial: Bloomerang typically offers a free trial to allow organizations to explore the platform before committing to a paid plan.
• Contact Bloomerang sales for more detailed information and a customized quote.

Customer Care Details:

Since Kindful is now part of Bloomerang, customer support is handled by Bloomerang. Here s what you can expect:

• Knowledge Base: Bloomerang provides a comprehensive online knowledge base with articles, tutorials, and FAQs.
• Email Support: You can contact their support team via email for assistance.
• Phone Support: Bloomerang typically offers phone support during business hours.
• Community Forum: Bloomerang has an active online community where users can ask questions, share tips, and connect with other users.
• Training and Onboarding: Bloomerang offers training resources and onboarding support to help new users get started with the platform.
• Customer Success Managers: For higher-tier plans, Bloomerang may provide dedicated customer success managers to provide personalized support and guidance.

Key Considerations When Choosing a CRM:

• Your Organization s Size: Smaller nonprofits may benefit from simpler, more affordable solutions, while larger organizations may need a more robust and customizable platform.
• Your Specific Needs: Consider your organization s fundraising goals, donor management requirements, and communication strategies.
• Budget: Determine your budget for CRM software and look for solutions that offer the best value for your investment.
• Ease of Use: Choose a CRM that is user-friendly and easy to learn, so your team can quickly adopt and utilize the platform.
• Integrations: Ensure that the CRM integrates with other software you already use, such as accounting software, email marketing platforms, and event management tools.
• Scalability: Select a CRM that can scale with your organization as it grows.

In summary, while Kindful as a separate entity is no longer available, its functionality is being integrated into Bloomerang. Bloomerang is now the primary platform to consider if you are looking for a similar solution. When evaluating CRM options, carefully assess your organization s needs, budget, and technical capabilities to choose the best fit.