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Okay, let s break down HP NonStop Online, covering its overview, revenue (or related financial aspects), alternatives, pricing, and customer care.

1. Overview of HP NonStop Online (Now HPE NonStop)

• What it is: HPE NonStop is a fault-tolerant server platform designed for mission-critical applications that require extremely high availability and data integrity. It s not an online service per se, but a robust hardware and software system optimized for applications where downtime is unacceptable.
• Key Features:
  • Fault Tolerance: Designed with redundant components and software to prevent single points of failure. If one component fails, the system continues to operate without interruption.
  • Continuous Availability: Aims for 99.999% availability (five nines), meaning less than 5 minutes of downtime per year.
  • Data Integrity: Uses transactional integrity mechanisms to ensure that data is consistent and reliable, even in the face of failures.
  • Scalability: Can be scaled up to handle increasing workloads and data volumes.
  • Security: Offers various security features to protect data and applications.
  • Target Applications: Traditionally used in industries like:
    • Financial Services (e.g., ATMs, credit card processing, stock exchanges)
    • Telecommunications (e.g., call processing, billing)
    • Healthcare (e.g., patient records, critical systems)
    • Retail (e.g., point-of-sale systems)
• Architecture: NonStop systems use a massively parallel processing (MPP) architecture with multiple processors and independent memory. The operating system (NonStop OS) is designed to manage this parallel environment and ensure fault tolerance. The latest generation of NonStop is based on x86 architecture and offers cloud delivery model as well.

2. Revenue and Financial Aspects

• Not Publicly Disclosed in Isolation: HPE (Hewlett Packard Enterprise) does not typically break out the revenue specifically attributable to NonStop as a separate line item in its financial reports. It s usually included within a larger category like Compute or High-Performance Computing & Mission Critical Systems (HPC & MCS).
• Part of HPE s Overall Business: NonStop contributes to HPE s overall revenue, but its specific financial performance is embedded within the company s broader financial results.
• Focus on High-Value Contracts: The revenue model is based on selling high value systems, support contracts, and professional services around NonStop. Deals are large and complex.

3. Alternatives to HPE NonStop

It s important to understand that there s no single drop-in replacement for NonStop s level of fault tolerance and data integrity. Alternatives depend heavily on the specific application requirements and the acceptable level of risk.

• Main Alternatives:
  • IBM zSystems (Mainframes): IBM s mainframes also offer high availability, security, and scalability. They are a strong contender for similar mission-critical workloads.
  • Oracle Exadata: Engineered systems optimized for running Oracle databases with high performance and availability.
  • Cloud-Based Solutions with High Availability Features:
    • AWS (Amazon Web Services): Offers services like EC2 Auto Scaling, Elastic Load Balancing, and database replication options (e.g., Amazon Aurora) that can be combined to build highly available applications.
    • Azure (Microsoft Azure): Provides similar capabilities, including Virtual Machine Scale Sets, Azure Load Balancer, and database replication (e.g., Azure SQL Database).
    • Google Cloud Platform (GCP): Offers similar services like Compute Engine, Cloud Load Balancing, and database replication (e.g., Cloud Spanner, Cloud SQL).
    • Important Note: Achieving NonStop-like availability in the cloud requires careful architecture, configuration, and ongoing management. It s not an automatic feature.
  • Other High-Availability Clustering Solutions:
    • Veritas InfoScale
    • SIOS Protection Suite
• Considerations When Evaluating Alternatives:
  • Availability Requirements: How much downtime is acceptable?
  • Data Integrity Needs: How critical is data consistency?
  • Scalability Requirements: How much will the application need to scale in the future?
  • Cost: Consider the total cost of ownership, including hardware, software, maintenance, and personnel.
  • Migration Effort: How difficult and costly will it be to migrate the application to a new platform?
  • Vendor Support: What level of support is provided by the vendor?
  • Regulatory Compliance: Does the solution meet any relevant regulatory requirements (e.g., PCI DSS, HIPAA)?

4. Pricing

• Complex and Highly Variable: NonStop pricing is highly customized and depends on many factors, including:
  • Hardware Configuration: Number of processors, memory, storage, etc.
  • Software Licenses: NonStop OS, database software (e.g., NonStop SQL), development tools.
  • Support Level: Different levels of support are available, with varying response times and coverage.
  • Professional Services: Consulting, implementation, and training.
  • Contract Length: Longer contracts may offer better pricing.
• Typically a Capital Expenditure (CAPEX) + Ongoing Operational Expenditure (OPEX) Model: You typically purchase the hardware and software upfront (CAPEX) and then pay annual maintenance and support fees (OPEX). The cloud delivered model is an OPEX model with monthly fees.
• Engage with HPE Directly for a Quote: The best way to get accurate pricing is to contact HPE directly and discuss your specific requirements. They will work with you to develop a customized solution and pricing proposal.

5. Customer Care Details

• HPE Support Services: HPE provides comprehensive support services for NonStop systems.
• Support Levels: Different support levels are available, typically categorized by response time, coverage hours, and the types of issues covered.
• Online Support Portal: HPE provides an online support portal where customers can:
  • Submit support requests
  • Track the status of their requests
  • Access documentation
  • Download software updates
  • Participate in online forums
• Dedicated Support Teams: For critical systems, HPE may assign dedicated support teams to provide personalized support.
• Training and Certification: HPE offers training and certification programs for NonStop professionals.
• Contacting HPE Support: You can typically contact HPE support through:
  • Phone
  • Email
  • Online support portal

In Summary

HPE NonStop is a specialized platform for mission-critical applications requiring extreme availability and data integrity. It s a significant investment, and the best way to get accurate pricing and understand its capabilities is to engage directly with HPE. When considering alternatives, carefully evaluate your specific requirements and the trade-offs involved.