Websites using Grasp

Okay, let s break down Grasp Technologies, focusing on the key aspects you re interested in: Overview, Revenue (if available), Alternatives, Pricing, and Customer Care.

Overview of Grasp Technologies

Grasp Technologies is a travel data management and business intelligence company focused on the travel industry. They primarily cater to travel management companies (TMCs), travel agencies, and corporations with significant travel programs. Their core offering centers around consolidating, normalizing, and analyzing travel data from various sources (GDS, credit cards, expense reports, etc.) to provide insights and help organizations:

• Control Travel Costs: Identify areas of overspending, leakage, and opportunities for negotiation.
• Improve Compliance: Ensure adherence to travel policies and preferred supplier agreements.
• Optimize Travel Programs: Make data-driven decisions about supplier selection, policy design, and traveler behavior.
• Enhance Reporting: Generate comprehensive reports on travel spend, trends, and key performance indicators (KPIs).
• Duty of Care: Help track and manage travelers during emergencies.
• Sustainability Reporting: Calculate and track the carbon footprint of travel.

Revenue

Grasp Technologies is a privately held company. Therefore, specific revenue figures are generally not publicly disclosed. Information on revenue is often considered proprietary. You d likely need to contact them directly for any detailed financial information, and they would likely only share it under a non-disclosure agreement.

Alternatives to Grasp Technologies

The travel data management and business intelligence space has several players. Here are some notable alternatives to Grasp Technologies:

• Traveler Analytics (Traxo): Focuses on off-channel booking data capture and analysis.
• Concur Travel Intelligence: A product within the SAP Concur ecosystem, geared towards clients already using Concur s travel and expense solutions.
• Amadeus Agency Insight: Part of the Amadeus suite of travel technology solutions, leveraging GDS data.
• Sabre Data Insights: (Part of Sabre) Similar to Amadeus, leverages GDS data for reporting and analysis.
• Travelport Analytics: (Part of Travelport) Another GDS-based analytics solution.
• PwC Travel Analytics: Consulting and analytics services for travel programs.
• Deloitte Travel Analytics: Consulting and analytics services for travel programs.
• BCD Travel: Offers travel data and analytics as part of its broader TMC services.
• American Express Global Business Travel (GBT): Offers data and analytics solutions within its overall TMC offering.
• CWT (Carlson Wagonlit Travel): Provides data and analytics as part of its overall TMC services.

Key Considerations When Evaluating Alternatives:

• Data Sources: Does the solution integrate with all the data sources you need (GDS, credit cards, expense reports, direct bookings, etc.)?
• Reporting Capabilities: Does it provide the reports and dashboards you need to track your KPIs?
• Customization: Can you customize the reports and dashboards to meet your specific requirements?
• Scalability: Can the solution handle your growing data volumes and user base?
• Integration: Does it integrate with your existing travel and expense systems?
• Ease of Use: Is the platform user-friendly and easy to learn?
• Support: What level of support is provided?
• Cost: What is the total cost of ownership, including implementation, licensing, and support?

Pricing

As a general rule, Grasp Technologies and its competitors typically use a subscription-based pricing model. Pricing is often determined by:

• Transaction Volume: The number of travel bookings or transactions processed per month/year.
• Number of Users: The number of users who will access the platform.
• Features and Functionality: The specific features and modules included in the subscription.
• Data Volume: The amount of travel data being processed and stored.

To get accurate pricing information, you will need to contact Grasp Technologies directly and provide them with details about your organization s travel volume, data sources, and specific requirements. The same holds true for most of its competitors.

Customer Care Details

Details may have changed, so it s important to confirm directly with the vendor. Generally, you can expect:

• Support Channels:
  • Email: A dedicated email address for support inquiries.
  • Phone: A phone number for contacting support representatives.
  • Online Portal/Help Desk: A self-service portal with FAQs, documentation, and a ticketing system.
• Service Level Agreements (SLAs): Agreements that define the response times and resolution times for support requests.
• Training and Onboarding: Training programs to help users learn how to use the platform.
• Dedicated Account Managers: For larger clients, a dedicated account manager to provide personalized support.
• Documentation: Extensive online documentation with FAQs and troubleshooting guides.

How to Find More Specific Customer Care Information:

1. Visit Grasp Technologies Website: Look for a Contact Us, Support, or Help section.
2. Search for Case Studies and Reviews: Read customer testimonials and reviews to get an idea of their customer support experiences.
3. Contact Their Sales Team: Ask specific questions about their customer care services during the sales process.

In summary, Grasp Technologies offers a comprehensive platform for travel data management and business intelligence. While revenue figures are not publicly available, they provide a valuable service for organizations seeking to optimize their travel programs. When evaluating alternatives, consider your specific data sources, reporting requirements, and budget. Always contact vendors directly for accurate pricing and customer care details.