Websites using Globalsign

Okay, let s break down GlobalSign, covering its overview, revenue, alternatives, pricing, and customer care.

GlobalSign Overview

GlobalSign (owned by GMO GlobalSign Holdings K.K.) is a well-established Certificate Authority (CA) and provider of security solutions focused on digital certificates, identity and access management, and secure communication. They offer a range of products designed to secure websites, email, documents, code, and IoT devices. They primarily focus on businesses.

• Key Products and Services:

  • SSL/TLS Certificates: Securing websites and web applications with encryption.
  • Code Signing Certificates: Authenticating software and preventing tampering.
  • Document Signing Certificates: Digitally signing documents for verification and integrity.
  • Email Certificates (S/MIME): Securing email communication.
  • Managed PKI (Public Key Infrastructure): A platform for managing digital certificates at scale within an organization.
  • IoT Security Solutions: Securing connected devices.
  • Digital Signing Service (DSS): Cloud-based service for applying digital signatures.
  • Identity & Access Management Solutions: Solutions that provide Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Identity Federation services.

• Target Audience: Businesses of all sizes, from small businesses to large enterprises, as well as government organizations.

• Strengths:

  • Strong Reputation: GlobalSign is a well-regarded and trusted Certificate Authority.
  • Wide Range of Products: They offer a comprehensive suite of security solutions beyond just SSL certificates.
  • Scalability: Their Managed PKI platform is designed to handle large deployments.
  • Global Presence: They have a global infrastructure to support their customers worldwide.

• Weaknesses:

  • Price: Can be perceived as more expensive than some competitors, especially for basic SSL certificates.
  • Complexity: Their Managed PKI and enterprise-level solutions can be complex to implement and manage.
  • Customer service can vary based on the issues

Revenue

As GlobalSign is a subsidiary of GMO GlobalSign Holdings K.K., its specific revenue figures are not always publicly broken out in detail. GMO Internet Group (the parent company of GMO GlobalSign Holdings K.K.) reports its overall financial results. You d need to look at GMO Internet Group s financial reports to get an idea of the revenue generated by the GlobalSign portion of the business, but it won t be a precise figure. It is estimated that GlobalSign generates hundreds of millions of dollars annually.

Alternatives to GlobalSign

There are many alternatives to GlobalSign, depending on your specific needs. Here are some of the most common:

• For SSL/TLS Certificates:
  • Let s Encrypt: A free, automated, and open Certificate Authority (good for basic website security; not ideal for all business use cases).
  • Sectigo (formerly Comodo CA): A large CA with a wide range of SSL certificates at competitive prices.
  • DigiCert: A premium CA known for high-assurance certificates and excellent customer support.
  • Entrust Datacard: Offers a broad range of security solutions, including SSL certificates and PKI services.
  • GoDaddy: A popular domain registrar that also offers SSL certificates.
  • Cloudflare: Provides SSL/TLS certificates as part of their CDN and security services.
• For Managed PKI:
  • DigiCert: Offers a competing Managed PKI platform.
  • Entrust Datacard: Also has a strong Managed PKI offering.
  • Microsoft Active Directory Certificate Services (AD CS): For organizations already using Active Directory.
• For Code Signing:
  • DigiCert
  • Sectigo
• For Document Signing:
  • Adobe Sign
  • DocuSign
• For Identity and Access Management
  • Okta
  • Microsoft Azure AD
  • Ping Identity

Pricing

GlobalSign s pricing varies significantly based on the product and the specific features you need.

• SSL/TLS Certificates: Prices can range from around $50 per year for a basic Domain Validated (DV) certificate to several hundred dollars per year for Organization Validated (OV) or Extended Validation (EV) certificates. Wildcard certificates (covering multiple subdomains) are also available.

• Code Signing Certificates: Typically priced in the range of $200 - $500 per year.

• Document Signing Certificates: Similar price range to code signing certificates.

• Managed PKI: Pricing for Managed PKI is custom-quoted based on the size of the organization, the number of users, and the required features. It s generally a subscription-based model.

• Digital Signing Service (DSS): Pricing is typically based on the volume of signatures processed.

Important Considerations:

• Validation Level: DV certificates are the cheapest and easiest to obtain, but they provide the least assurance. OV and EV certificates require more thorough validation of the organization s identity.
• Features: Some certificates come with additional features like warranties, vulnerability scanning, or priority support.
• Multi-Year Discounts: Often, you can get a discount by purchasing a certificate for multiple years.

To get accurate pricing, it s best to visit the GlobalSign website and request a quote or contact their sales team directly.

Customer Care Details

GlobalSign offers a variety of customer support options:

• Website: globalsign.com is their primary website.

• Support Portal: They have a dedicated support portal with knowledge base articles, FAQs, and troubleshooting guides.

• Email Support: You can submit support requests via email.

• Phone Support: They offer phone support, with different numbers for different regions. Check their website for the appropriate phone number.

• Live Chat: In some cases, they may offer live chat support.

• Account Managers: For larger enterprise customers, they typically provide dedicated account managers.

• Documentation: They offer extensive documentation for their products and services.

Things to Note about Customer Care:

• Response Times: Response times can vary depending on the complexity of the issue and the support plan you have.
• Knowledge Base: Their knowledge base is a good starting point for finding answers to common questions.
• Support Tiers: They may offer different levels of support based on your subscription or contract. Higher-tier support often includes faster response times and more personalized assistance.

To find the most current and detailed information, always refer to the official GlobalSign website: globalsign.com