Websites using Getreview

Okay, let s break down GetReview, covering its overview, revenue (although specific numbers are difficult to find), alternatives, pricing, and customer care.

Overview of GetReview

GetReview is a platform designed to streamline and automate the process of collecting and managing online reviews for businesses. It focuses on helping businesses:

• Generate More Reviews: Encourages customers to leave reviews on various platforms (Google, Yelp, Facebook, industry-specific review sites, etc.).
• Manage Online Reputation: Provides tools to monitor reviews across different platforms and respond to customer feedback.
• Improve SEO: More positive reviews can boost a business s search engine ranking.
• Gain Customer Insights: Analyzing reviews can help businesses understand customer sentiment, identify areas for improvement, and track trends.

Key Features Commonly Offered:

• Review Request Automation: Automatically sends review requests to customers after a purchase or service.
• Multi-Platform Support: Integration with popular review sites.
• Review Monitoring: Tracks reviews across different platforms in one dashboard.
• Review Response Tools: Provides templates and tools to respond to reviews quickly and professionally.
• Analytics and Reporting: Provides insights into review volume, sentiment, and trends.
• Widgets & Badges: Displays positive reviews on your website to build trust.
• Customer Segmentation: Target specific customer groups with tailored review requests.
• Team Collaboration: Allows multiple team members to manage the review process.

Revenue

Unfortunately, GetReview is no longer available. Therefore, there is no revenue information available. GetReview.io shut down on December 31, 2023. You may come across similar-sounding domain names, but they are not the same company.

Alternatives to GetReview

Since GetReview is defunct, here are several popular and well-regarded alternatives that offer similar functionality:

• Podium: A comprehensive platform focused on customer communication and review management. It offers messaging, payments, and other tools in addition to review generation.
• Birdeye: Another all-in-one platform for reputation management, customer experience, and online listings. It s known for its robust features and integrations.
• Reputation: A more enterprise-level platform for managing online reputation, customer feedback, and social media presence. It s suitable for large organizations.
• ReviewTrackers: A dedicated review management platform with a strong focus on monitoring and responding to reviews.
• Grade.us: A platform specializing in review generation and reputation management for local businesses.
• Yext: While primarily a listings management platform, Yext also offers review monitoring and response capabilities.
• GatherUp: Focuses on collecting and leveraging customer feedback, including reviews, surveys, and testimonials.

Pricing (Considering Alternatives)

Pricing for review management platforms varies widely depending on the features offered, the number of locations, and the scale of the business. Here s a general idea of what to expect (these are estimates, and you should always check the provider s website for current pricing):

• Basic Plans: Some platforms offer basic plans starting around $50-$100 per month per location. These plans typically include limited features and a smaller number of review requests.
• Mid-Tier Plans: More comprehensive plans with more features and higher usage limits can range from $200-$500+ per month per location.
• Enterprise Plans: Large businesses with multiple locations or complex needs will likely require custom pricing. These plans can cost thousands of dollars per month.

Key Factors Affecting Pricing:

• Number of Locations: Multi-location businesses will pay more than single-location businesses.
• Number of Review Requests: Platforms often charge based on the number of review requests sent per month.
• Features Included: More features, such as review response tools, analytics, and integrations, will increase the price.
• Contract Length: Annual contracts may offer discounts compared to monthly subscriptions.
• Customer Support Level: Dedicated support or account management may be available at a higher price point.

Customer Care (Considering Alternatives)

Customer care is an important aspect of any software platform. Reputable review management platforms typically offer:

• Email Support: Standard email support for addressing technical issues and general inquiries.
• Phone Support: Phone support for urgent issues or more complex questions.
• Live Chat Support: Real-time assistance through a chat interface.
• Knowledge Base/Help Center: A comprehensive online resource with articles, FAQs, and tutorials.
• Onboarding and Training: Assistance with setting up the platform and training users.
• Dedicated Account Manager: For larger customers, a dedicated account manager can provide personalized support and guidance.

When evaluating alternatives, consider the following about Customer Care:

• Responsiveness: How quickly does the vendor respond to inquiries?
• Knowledge: How knowledgeable are the support staff?
• Availability: What are the support hours?
• Resources: Does the vendor provide adequate documentation and training materials?
• Reviews: Check online reviews to see what other customers say about the vendor s customer support.

In summary: GetReview is no longer available. When choosing a review management solution, carefully evaluate your business needs, compare pricing and features, and consider the quality of customer support offered by each vendor. Podium and Birdeye are consistently rated as top contenders in the review management space. Good luck!