Websites using Feedbackify

Okay, let s break down Feedbackify, looking at its overview, revenue (where available), alternatives, pricing, and customer care.

Feedbackify Overview

• What it is: Feedbackify is a simple, visual website feedback tool. It s designed to be easy to install and use, allowing website visitors to provide quick, anonymous feedback on specific pages or across the entire site. The key feature is a visual feedback mechanism: users can click anywhere on the page to point out what they like or dislike.

• Core Functionality:

  • Visual Feedback: Users click on the page element they want to comment on.
  • Simple Feedback Forms: Short forms to gather specific information or categorize the feedback.
  • Analytics Dashboard: A dashboard to view and manage the collected feedback.
  • Customization: Options to change the appearance of the feedback button and form to match your branding.
  • Integration: Integrates with a variety of other platforms via Zapier, making it easy to send your feedback to other tools you use for project management, support, and more.

• Target Audience: Small to medium-sized businesses (SMBs), website owners, designers, marketers, and anyone who wants to gather user feedback to improve their website or landing pages.

Revenue

• Private Company: Feedbackify is a privately held company. This means they are not obligated to publicly disclose their revenue figures. Therefore, concrete revenue information is not publicly available.

Alternatives to Feedbackify

There are many alternatives to Feedbackify, with varying feature sets and pricing structures. Here are some of the most popular:

• Usabilla (now part of SurveyMonkey): A more comprehensive platform with advanced features like targeted surveys, heatmaps, and user testing capabilities. More enterprise-focused and generally more expensive than Feedbackify.
• Hotjar: Another popular option that combines heatmaps, session recordings, surveys, and feedback polls. Offers a free plan with limited features. A strong alternative if you want both qualitative and quantitative data.
• Qualaroo: Specializes in targeted website surveys and feedback. Good for specific questions and gathering detailed responses.
• UserReport: A free website survey, feedback and NPS system.
• Mopinion: All-in-one user feedback platform with advanced analytics and reporting. Caters to enterprise clients.
• Usersnap: Focuses on visual feedback and bug tracking, especially useful for software development teams. Includes screen capture and annotation tools.
• Survicate: A survey tool that can be used for website feedback, as well as email and in-app surveys. Offers integrations with popular marketing automation platforms.
• GetFeedback (now part of Momentive): Integrates tightly with Salesforce, making it a good choice for companies that heavily rely on the Salesforce ecosystem.
• Saber Feedback: Provides simple visual website feedback.

Key factors to consider when choosing an alternative:

• Features: What specific features do you need (e.g., visual feedback, surveys, heatmaps, session recording)?
• Budget: What is your price range?
• Ease of Use: How easy is the tool to install, configure, and use?
• Integration: Does it integrate with your existing tools (e.g., CRM, project management, analytics)?
• Reporting: What kind of reports and analytics are available?
• Team Size: How many users do you need to accommodate?

Pricing

• Feedbackify uses a subscription-based pricing model. They offer several plans with different feature sets and limits on feedback submissions. It s critical to check their official website for the most up-to-date pricing information.
• Factors affecting pricing: The number of feedback submissions, the number of users, and the specific features included in the plan.
• Often, they have a free trial or a limited free plan: This allows you to test the platform before committing to a paid subscription.

Customer Care Details

• Support Channels: Usually provides customer support through the following channels:
  • Email: This is a standard method for addressing customer queries and issues.
  • Help Center/Knowledge Base: They typically have a collection of articles, FAQs, and tutorials to help users troubleshoot common problems and learn how to use the platform effectively.
• Responsiveness: The quality and speed of customer support can vary. Look for reviews or testimonials that mention the responsiveness and helpfulness of their support team.

How to find their customer care:

1. Check their website: Look for a Contact Us, Support, or Help link in the navigation menu or footer.
2. Search their knowledge base: If you have a specific question, try searching their help center first.
3. Look for social media: Sometimes companies offer customer support through social media channels like Twitter or Facebook.

In summary, Feedbackify offers a simple and visual way to collect user feedback on websites. While revenue details are private, there are numerous alternatives available to suit different needs and budgets. Their customer care details can be found on their official website.