Websites using Envoy

Okay, let s break down Envoy, focusing on its overview, revenue (or estimates), alternatives, pricing, and customer care.

Envoy: Overview

Envoy is a workplace platform that aims to modernize and streamline the office experience for employees, visitors, and workplace teams. It provides a suite of tools designed to manage visitor management, desk booking, room scheduling, package delivery, and more. It s primarily geared toward businesses that want to create a more efficient, secure, and welcoming office environment.

• Core Functionality:

  • Visitor Management: Digital check-in/check-out, visitor badges, notifications to hosts, legal document signing (NDAs, etc.). Often integrates with security systems.
  • Desk Booking: Employees can reserve desks or workstations in advance, view availability, and often see seating charts. Supports hybrid work models.
  • Room Scheduling: Manage meeting room availability, booking, and integration with calendars.
  • Package Delivery: Track incoming packages, notify recipients, and manage package storage.
  • Employee Registration: Collect and manage employee contact information, vaccination records, and health attestations.
  • Mobile App: Employees can access Envoy s features via a mobile app for easy booking, check-in, and notifications.
  • Integrations: Envoy integrates with various popular workplace tools such as Slack, Microsoft Teams, Google Workspace, Kisi, Okta, and more.
  • Target Audience: Companies of all sizes, but particularly those with hybrid or flexible work arrangements who need to manage office space effectively and improve employee experience.

Revenue (Estimates)

As a private company, Envoy doesn t publicly disclose its revenue. However, based on its funding history, market position, and employee count, estimates suggest:

• Estimates: The most recent reports (2023) estimate annual revenue to be around $50 Million. However, it s crucial to remember that this is an estimate.

Alternatives

The workplace management market is competitive. Here are some notable alternatives to Envoy, categorized by the features they emphasize:

• Visitor Management Focused:
  • Traction Guest: Similar visitor management features, focusing on enterprise-level security and customization.
  • Sign In App: Another strong visitor management platform with robust reporting and compliance features.
• Full Workplace Management Platforms:
  • Robin: (Now part of Envoy) - Similar offering to Envoy with a focus on desk booking, room scheduling, and analytics.
  • Teem (Now WeWork Workplace): Comprehensive solution, often bundled with WeWork office space. Manages space, meetings, and analytics.
  • Eden Workplace: A broad platform covering visitor management, facilities management (maintenance requests), and employee experience features.
  • OfficeSpace Software: Focuses on space management, move management, and employee experience. Good for larger organizations with complex space needs.
  • HubSpot Operations Hub: (If you are a HubSpot user already) While not specifically designed for workplace management, it can be configured to handle desk booking and employee check-in/out, with powerful automation capabilities.
• Desk Booking Specific:
  • Skedda: A straightforward desk and room booking system, often a more affordable option for smaller businesses.
  • Optix: Desk and meeting room booking software ideal for coworking spaces and flexible offices.

Pricing

Envoy s pricing is typically subscription-based, and it varies depending on the features you need and the size of your company. They don t publish exact pricing on their website, so you ll generally need to contact them for a custom quote.

• General Structure:

  • Tiered Plans: Expect different pricing tiers based on the number of employees, the number of locations, and the features included.
  • Modules: Pricing might be structured around modules – e.g., a base plan for visitor management, with add-ons for desk booking, package delivery, etc.
  • Enterprise Pricing: Larger organizations with complex needs will negotiate custom pricing.

• Factors Affecting Price:

  • Number of employees
  • Number of office locations
  • Specific features required (visitor management, desk booking, package delivery, etc.)
  • Integration requirements
  • Support level needed

To get accurate pricing, the best approach is to:

1. Visit Envoy s website: Look for a Pricing or Get a Quote page.
2. Contact Sales: Reach out to their sales team to discuss your specific needs and get a personalized quote.

Customer Care Details

Envoy provides several avenues for customer support:

• Help Center/Knowledge Base: A comprehensive online resource with articles, FAQs, and guides on using the platform. This is often the first place to look for answers.
• Email Support: You can submit support requests via email. Response times can vary depending on your subscription level.
• Phone Support: Depending on your plan, you may have access to phone support. This is generally reserved for higher-tier plans or urgent issues.
• Live Chat: Some plans may include live chat support for quicker assistance.
• Account Management: Larger customers often have dedicated account managers who can provide personalized support and guidance.
• Community Forum: Envoy might have a community forum where users can ask questions, share tips, and interact with other customers and Envoy staff.

How to Find Customer Care Contact Information:

1. Envoy Website: Look for a Support, Help, or Contact Us link in the website s footer or main navigation.
2. Within the Envoy Platform: If you re already a user, there s usually a Help or Support section within the application.
3. Check your Contract/Subscription Details: Your subscription agreement should outline the support options available to you.

Key Considerations When Choosing Envoy (or an Alternative):

• Scalability: Can the platform grow with your company s needs?
• Ease of Use: Is it intuitive for both employees and visitors?
• Integration: Does it seamlessly integrate with your existing tools (calendar, HR system, security system, etc.)?
• Security: What security measures are in place to protect data and privacy?
• Customization: Can you customize the platform to match your branding and specific workflows?
• Cost: Does the pricing align with your budget and the value you receive?
• Support: What level of support is provided, and how responsive is the support team?

By carefully considering these factors and comparing Envoy to its alternatives, you can make an informed decision about which workplace management platform is the best fit for your organization.