Websites using EasyStore

Okay, here s an overview of EasyStore, covering its key aspects including revenue, alternatives, pricing, and customer care:

EasyStore Overview

EasyStore is an e-commerce platform specifically tailored for businesses in Southeast Asia, particularly Malaysia, Singapore, and other countries in the region. It allows merchants to create and manage online stores, sell products, and process payments. It emphasizes ease of use and localization features relevant to the SEA market.

Key Features

• Storefront Creation: Drag-and-drop store builder, customizable templates, and mobile-responsive designs.
• Product Management: Inventory tracking, product variations, bulk editing, and digital product support.
• Order Management: Order tracking, fulfillment management, and automated notifications.
• Payment Gateways: Integration with popular Southeast Asian payment gateways (e.g., Razorpay, iPay88, SenangPay, MOLPay/Razer Merchant Services) and international options like PayPal and Stripe.
• Shipping Integrations: Integrations with local and regional shipping providers (e.g., Ninja Van, J&T Express, DHL, Pos Laju).
• Marketing Tools: SEO optimization, email marketing integration (e.g., Mailchimp, Klaviyo), Facebook Pixel integration, discount codes, and promotional features.
• Multi-Channel Sales: Ability to sell on multiple platforms like Shopee, Lazada, Facebook Shops, Instagram Shopping, and more.
• Customer Management: Customer accounts, order history, and communication tools.
• Reporting and Analytics: Sales reports, product performance, and customer insights.
• Localization: Support for local languages (Malay, Chinese, etc.), currencies, and address formats.

Revenue

• EasyStore primarily generates revenue through subscription fees for its platform. The platform offers tiered pricing plans with different features and transaction limits.
• They may also have revenue from add-ons, apps within their app store, or partner programs.

Unfortunately, EasyStore is a private company and does not disclose its specific revenue figures publicly. You will not find readily available, verified revenue numbers.

Alternatives

Here are some popular alternatives to EasyStore, categorized by type:

• Global Platforms:

  • Shopify: A leading global e-commerce platform known for its extensive app ecosystem and scalability. Generally more feature-rich and mature, but potentially more complex for beginners.
  • BigCommerce: Another robust platform suitable for larger businesses with complex needs. Similar to Shopify in terms of features but can be more expensive.
  • Wix eCommerce: Easy to use for beginners, with a drag-and-drop interface. Good for smaller stores with simpler needs.
  • Squarespace: Known for its beautiful templates and ease of use. Suitable for creative businesses and those prioritizing design.

• Southeast Asia-Focused Platforms:

  • Lazada/Shopee: These are primarily marketplaces, but they offer tools for managing your store within their platform. A good starting point for many SEA businesses, but you have less control over branding.
  • Shopline: Another competitor with a focus on Asian markets. Offers tools for social commerce.

• Open-Source Platforms (require more technical expertise):

  • WooCommerce (WordPress plugin): Highly customizable and flexible, but requires a WordPress website and technical knowledge.
  • Magento (Adobe Commerce): Powerful and scalable, but complex and best suited for enterprise-level businesses.

Pricing

EasyStore offers tiered subscription plans. Here s a general idea of what to expect (but you should always check their official website for the most up-to-date pricing):

• Basic/Starter Plan: Lowest-priced, with limited features and transaction limits. Suitable for new businesses with low sales volume.
• Standard/Business Plan: Mid-range plan with more features, higher transaction limits, and possibly more staff accounts. Suitable for growing businesses.
• Premium/Advanced Plan: Highest-priced, with all features unlocked, unlimited transactions, priority support, and potentially dedicated account management. Suitable for established businesses with high sales volume.

Typical Features that Vary by Plan:

• Number of products you can list.
• Transaction fees (some plans may have lower or no transaction fees).
• Number of staff accounts.
• Access to advanced features (e.g., abandoned cart recovery, advanced reporting).
• Level of customer support.
• Storage space.

Important: Always visit the EasyStore website (easystore.co) for the current pricing and plan details. They may offer free trials or introductory discounts.

Customer Care Details

• Help Center/Knowledge Base: EasyStore likely has a comprehensive online help center with articles, tutorials, and FAQs.
• Email Support: A common method for contacting customer support.
• Live Chat: Many e-commerce platforms offer live chat support for immediate assistance. Check their website for availability.
• Phone Support: Phone support may be available on higher-tier plans.
• Community Forum/Facebook Group: These can be valuable resources for getting help from other users and EasyStore staff.
• Social Media: You can often reach out to them through their social media channels (Facebook, Instagram, etc.).
• Partner Network: EasyStore may have a network of certified partners who can provide setup, customization, and support services.

Finding Specific Contact Information:

1. Visit the EasyStore website (easystore.co).
2. Look for a Contact Us, Support, or Help link in the footer or navigation menu.
3. Check the FAQ section for answers to common questions.

In summary, EasyStore is a compelling e-commerce platform for businesses in Southeast Asia, particularly those that value ease of use and localized features. Before committing, compare it with alternatives and carefully review their pricing plans to determine the best fit for your specific needs.