Websites using DigiCert

Okay, let s break down DigiCert, covering its overview, revenue, alternatives, pricing, and customer care.

DigiCert Overview

DigiCert is a leading global provider of digital certificates and public key infrastructure (PKI) solutions. They help organizations secure their online communications, verify identities, and ensure data integrity through the use of digital certificates.

Here s a more detailed look at their core offerings:

• SSL/TLS Certificates: DigiCert is primarily known for its SSL/TLS certificates, which are used to encrypt data transmitted between web browsers and servers. They offer various certificate types, including:
  • Organization Validation (OV): Verifies the organization s identity.
  • Extended Validation (EV): Provides the highest level of validation, typically displaying the organization s name in the browser address bar.
  • Domain Validation (DV): Verifies control over a domain.
  • Wildcard Certificates: Protect multiple subdomains with a single certificate.
  • Multi-Domain Certificates (SAN Certificates): Secure multiple domains with a single certificate.
  • Code Signing Certificates: Secure software applications, ensuring users that code hasn t been tampered with.
• PKI Solutions: DigiCert provides enterprise-level PKI solutions, enabling organizations to manage and issue their own digital certificates, often within their own networks. This is critical for internal systems, devices, and applications.
• IoT Security: With the growth of the Internet of Things (IoT), DigiCert provides security solutions tailored for connected devices, ensuring secure communication and authentication.
• Document Signing: DigiCert offers certificates that enable secure signing of digital documents, guaranteeing authenticity and integrity.
• Managed PKI: A service where DigiCert manages the PKI infrastructure for an organization, removing the operational burden from the in-house IT teams.
• Automated Certificate Management: DigiCert provides tools and services to automate the process of requesting, issuing, renewing, and revoking certificates.

Key Features of DigiCert:

• High Reliability: Known for its strong infrastructure and high levels of uptime.
• Strong Brand Reputation: A well-established and trusted name in the digital certificate industry.
• Wide Range of Products: Caters to various security needs, from simple website certificates to complex PKI deployments.
• Enterprise Focus: Offers a robust range of products and services tailored to the needs of large organizations.
• Compliance Focus: Helps organizations meet industry compliance standards, such as PCI DSS and HIPAA.

Revenue

DigiCert is a private company, and as such, detailed financial figures are not publicly disclosed. However, it s considered a significant player in the industry, with estimated annual revenues in the range of hundreds of millions of dollars. They ve also undergone strategic acquisitions and investments to further their market position. Based on reports, they are estimated to generate over 500 million USD annually.

Alternatives to DigiCert

The digital certificate market has several strong players. Here are some of the notable alternatives to DigiCert:

• Sectigo (formerly Comodo CA): A major player, offering a comprehensive range of SSL certificates and other security solutions.
• Entrust: Provides a wide array of PKI solutions, digital certificates, and secure identity solutions. They are very strong in the enterprise sector.
• GlobalSign: Another large certificate authority, known for its various SSL/TLS, code signing, and document signing certificates.
• GoDaddy: A popular choice, particularly for individuals and small businesses, offering SSL certificates along with their domain and hosting services.
• Let s Encrypt: A free, automated, and open certificate authority offering basic DV certificates, popular for securing websites at no cost.
• ZeroSSL: Provides free and paid certificates, with a focus on automation and ease of use.
• SSL.com: A growing CA that offers a good variety of certificates and has a strong reputation for customer service.

Pricing

DigiCert s pricing structure varies based on several factors:

• Certificate Type: DV certificates are the least expensive, OV certificates are moderately priced, and EV certificates are the most expensive.
• Certificate Lifespan: Certificates can be purchased for 1, 2, or 3 years. Typically, longer lifespans come with discounts.
• Features: Certificates with advanced features or extended coverage (like multi-domain or wildcard certificates) cost more.
• Volume: Enterprises purchasing in bulk often receive volume discounts.
• Managed PKI: Prices for their managed PKI service are generally based on enterprise scope, with custom quotes based on specific needs.

DigiCert is not known to be a discount provider; they are typically considered a premium option. Their pricing often reflects the high quality of their products, infrastructure, and support. They tend to target enterprise customers and not so much individual needs. As a general guide:

• DV Certificates: Can be found for as little as $10-$50 a year.
• OV Certificates: Usually range from $100-$500+ a year.
• EV Certificates: Can cost $300+ per year, often scaling higher.
• Managed PKI: Will require custom quotes for enterprise-level solutions, starting from thousands of dollars depending on the complexity and scale.

Customer Care Details

DigiCert is well-regarded for its customer support, providing different options:

• 24/7 Global Support: Offers around-the-clock support via phone and email, with dedicated regional support teams.
• Online Documentation and Knowledge Base: A comprehensive resource available to users with technical guidance, guides, and troubleshooting steps.
• Account Managers: Enterprise clients are usually assigned dedicated account managers who can provide personalized service and support.
• Support Portal: Provides a way for customers to create support tickets, track progress, and access support materials.
• Professional Services: Offers expert consulting services to guide organizations with more complicated PKI deployments.
• Live Chat Support: Offers chat for general support inquiries.
• Multilingual Support: DigiCert has support capabilities in multiple languages to serve a global audience.

Key Takeaways

• DigiCert is a leader in the digital certificate and PKI market.
• They offer a broad range of security solutions, from basic SSL certificates to advanced PKI for large organizations and IoT.
• They are considered a premium provider, often with higher prices.
• They are well-known for their high reliability, strong brand, and robust customer support.
• There are several alternatives available, including Sectigo, Entrust, and GlobalSign, which might be a better fit depending on the organization s needs and budget.

This should give you a solid overview of DigiCert. If you have more specific questions, feel free to ask!