Websites using Deliverect

Okay, let s break down Deliverect, covering its overview, revenue, alternatives, pricing (as much as is publicly available), and customer care.

What is Deliverect?

Deliverect is a SaaS (Software as a Service) platform designed to streamline and centralize online order management for restaurants and other hospitality businesses. It integrates all online ordering channels (delivery apps, online ordering platforms, etc.) into a single point of control.

Key Features & Benefits:

• Order Aggregation: Combines orders from multiple online ordering platforms (Uber Eats, DoorDash, Grubhub, Deliveroo, etc.) into a single system.
• POS Integration: Directly sends online orders to the restaurant s Point of Sale (POS) system, eliminating manual order entry and reducing errors. This often means integrations with popular POS systems like Lightspeed, Square, Toast, etc.
• Menu Management: Centralized menu management across all platforms. Update prices, availability, and descriptions once and push changes to all connected channels.
• Reporting & Analytics: Provides data on online order performance, helping restaurants identify trends, optimize menus, and improve efficiency.
• Inventory Management (often integrated): Some integrations allow Deliverect to update inventory levels based on incoming orders.
• KDS (Kitchen Display System) Integration: Some plans offer integration with KDS systems to help the kitchen manage orders more efficiently.
• Automated order confirmation: Automatically confirm orders with all the connected ordering platforms.

Value Proposition:

• Increased Efficiency: Reduces manual work, eliminates order errors, and speeds up order processing.
• Improved Accuracy: Ensures orders are correct and reduces customer complaints.
• Increased Revenue: Allows restaurants to handle more online orders, expand their reach, and improve customer satisfaction.
• Streamlined Operations: Simplifies the complex process of managing online orders.
• Data-Driven Decisions: Provides insights into online order performance to help restaurants make informed decisions.

Revenue:

• Estimated Revenue: Deliverect is a privately held company, so exact revenue figures are not publicly available. However, estimates place their annual revenue in the tens or even hundreds of millions of dollars, given their market position and the growth of the online food ordering industry.
• Funding: They have raised significant funding from investors, indicating strong growth potential. You can find details on their funding rounds on sites like Crunchbase.

Pricing:

• No Public Pricing: Deliverect does not publicly list its pricing on its website. This is a common practice for SaaS companies targeting enterprise or larger businesses.
• Custom Pricing: Pricing is typically customized based on the following factors:
  • Number of Locations: Restaurants with multiple locations will likely pay more.
  • Number of Integrations: The more online ordering platforms and POS systems you integrate, the higher the cost.
  • Order Volume: Some pricing models may be based on the number of orders processed through the platform.
  • Features & Add-ons: Access to advanced features, reporting, and integrations will likely impact the price.
• Expected Pricing Structure: You can expect a subscription-based model, potentially with different tiers based on features and usage.
• How to Get Pricing: The best way to find out about Deliverect s pricing is to contact their sales team directly through their website and request a demo and quote. Be prepared to provide information about your business (number of locations, POS system, ordering platforms, etc.).

Alternatives to Deliverect:

Here are some of the leading alternatives to Deliverect, each with its own strengths and weaknesses:

• Otter: A direct competitor with similar features and integrations. Often considered a strong alternative. Otter is usually cheaper than Deliverect.
• Chowly: Focuses on POS integration and streamlining online ordering operations, offering more advanced reporting.
• Ordermark (now part of Nextbite): Another major player in the online order management space. Ordermark is more expensive than otter and deliverect and locks people into long contracts.
• Cuboh: another solution to integrate all your delivery platforms and manage all orders in one place. Cuboh is more affordable and simple to use than Deliverect.
• MarginEdge: While not solely an online ordering platform, MarginEdge offers restaurant management software that includes invoice processing, inventory management, and recipe costing and has some integrations with online ordering systems. Good choice for restaurants looking for a more comprehensive operations solution.
• ItsaCheckmate: Offers similar order aggregation and POS integration functionality.
• MarketMan: This is another restaurant management software with strong inventory control features, which may be a suitable alternative depending on your needs.

Factors to Consider When Choosing an Alternative:

• Integration with your POS system: This is critical.
• Integrations with the online ordering platforms you use: Ensure it supports the platforms important to your business.
• Pricing: Get quotes from multiple vendors and compare.
• Features: Consider the features that are most important to you (menu management, reporting, etc.).
• Ease of Use: Choose a platform that is easy for your staff to learn and use.
• Customer Support: Look for a vendor with responsive and helpful customer support.

Customer Care Details:

• Website: The primary source of information is Deliverect s website.
• Support Channels: Deliverect likely offers customer support through multiple channels, including:
  • Email Support: For general inquiries and technical support.
  • Phone Support: For urgent issues and personalized assistance (availability may vary based on your subscription level).
  • Live Chat: For quick questions and troubleshooting.
  • Knowledge Base/Help Center: A library of articles, FAQs, and tutorials.
• Onboarding and Training: Deliverect will typically provide onboarding and training to help you set up and use the platform.
• Account Management: You may be assigned an account manager, particularly if you are a larger customer.
• Customer Reviews: Check customer reviews on sites like G2, Capterra, and TrustRadius to get insights into the quality of Deliverect s customer support.

To find the most up-to-date customer care details, it s best to visit the Deliverect website and look for their Contact Us or Support section.

In summary, Deliverect is a powerful platform for restaurants looking to streamline their online order management. However, pricing is not transparent, so you ll need to contact them for a quote. Carefully evaluate your needs and compare Deliverect to its alternatives to find the best solution for your business.