Websites using Cornerstoneondemand

Okay, let s break down Cornerstone OnDemand, covering its overview, revenue, alternatives, pricing, and customer care.

Cornerstone OnDemand Overview

Cornerstone OnDemand is a leading provider of cloud-based learning and human capital management (HCM) software. They focus on helping organizations manage the entire employee lifecycle, from recruitment and onboarding to learning and performance management. Their platform is designed to support employee development, improve engagement, and enhance business outcomes.

Key Features & Functionality:

• Learning Management System (LMS): A robust platform for creating, delivering, and tracking online training and development programs.
• Human Capital Management (HCM): Core HR functionalities including HR data management, payroll, compensation, and benefits.
• Performance Management: Tools for setting goals, conducting performance reviews, and providing feedback.
• Recruiting: Features to streamline the hiring process, from sourcing candidates to onboarding new employees.
• Content: Access to a library of off-the-shelf training content, as well as tools for developing custom content.
• Skills Graph: Tracks employee skills and recommends learning opportunities to close skill gaps.
• Employee Experience Platform: Features to foster engagement and collaboration.
• Artificial Intelligence (AI): Embedded AI features to automate workflows, personalize learning, and analyze data.

Target Audience:

Cornerstone OnDemand caters to a wide range of organizations, from small businesses to large enterprises, across various industries, including:

• Healthcare
• Retail
• Manufacturing
• Financial Services
• Education
• Government

Revenue

Cornerstone OnDemand was acquired by Clearlake Capital in 2021 and is now a private company, so publicly reported revenue information is no longer available. However, it was a multi-billion dollar company when it was publicly traded. Industry reports prior to the acquisition suggest a revenue in the region of USD $750 million per year (approx.).

Alternatives to Cornerstone OnDemand

The HCM and LMS market is competitive. Here are some popular alternatives:

1. SAP SuccessFactors: A comprehensive HCM suite, particularly strong for large enterprises, offering modules for talent management, HR core, and payroll.
2. Workday: Another major player in enterprise HCM, known for its unified platform, strong analytics, and focus on financial management.
3. Oracle HCM Cloud: A cloud-based HCM solution offering features similar to SuccessFactors and Workday.
4. Saba: (Now part of Cornerstone) was a competitor, focused on learning and talent development prior to being acquired by Cornerstone.
5. Degreed: A learning experience platform (LXP) that focuses on personalized learning paths and skills development.
6. Docebo: A learning platform known for its AI-powered features and adaptability for different learning styles.
7. Lessonly: Another LMS focusing on simplifying content creation and delivery, with a user-friendly interface.
8. TalentLMS: A cloud-based LMS known for its ease of use and affordability, often preferred by small to medium-sized businesses.
9. Absorb LMS: A learning management system that is highly regarded for its modern user interface, and its integration capabilities.
10. Paylocity: More focused on core HR and payroll, Paylocity also has talent and learning features that serve the small to medium sized businesses.
11. UKG: A cloud-based HR, payroll, and workforce management platform. They focus on companies with hourly and salaried workers.

Factors to Consider When Choosing an Alternative:

• Company Size and Needs: Large enterprises may need the comprehensive functionality of SAP, Oracle, or Workday, while smaller organizations may find a simpler solution like TalentLMS or Lessonly more suitable.
• Specific Requirements: Organizations with a strong focus on learning and development may want to explore platforms like Degreed or Docebo, while organizations focused on HR might explore UKG or Paylocity.
• Budget: Pricing varies considerably between platforms. Consider your budget and the long term total cost of ownership.
• Integration Capabilities: Ensure that the selected platform can integrate with other existing systems.
• Ease of Use: The platform should be user-friendly for both administrators and employees.

Pricing

As a privately held company, Cornerstone no longer publicly releases their pricing. However, based on past patterns and general industry knowledge, here s what you can expect:

• Subscription-Based Model: Cornerstone OnDemand operates on a subscription model, with fees usually assessed per user per month or year.
• Tiered Pricing: They typically have different pricing tiers based on the number of users, the specific modules selected, and the level of support needed.
• Customizable Quotes: It s common to request a custom quote from Cornerstone OnDemand s sales team after assessing your business needs.
• Implementation Fees: Expect implementation fees for setup, customization, and data migration.
• Add-ons and Features: Additional fees may apply for premium features, integrations, or access to third-party content.

For accurate and current pricing information, it is essential to contact Cornerstone OnDemand directly.

Customer Care Details

Cornerstone OnDemand provides customer support through various channels:

• Dedicated Customer Success Managers (CSMs): Assigned to certain accounts, CSMs offer proactive support and guidance.
• Online Knowledge Base: Access to documentation, user guides, and FAQs.
• Support Portal/Ticketing System: The preferred method for submitting and tracking support issues.
• Phone Support: Available in some cases, especially for urgent or critical issues.
• Community Forums: Opportunities to connect with other users, share knowledge, and find solutions.
• Training and Professional Services: Available to help with implementation, onboarding, and best practice.
• Service Level Agreements (SLAs): Defined response times and service quality depending on the support plan.
• User Conferences: A way for customers to attend training, network with peers, and learn about product updates.

Key Considerations about Cornerstone s Customer Care:

• Enterprise Focus: Due to their focus on enterprise clients, support is usually more structured and formal.
• Support Quality: Customer reviews on support quality may be mixed, with some praising their responsiveness and others experiencing longer response times.
• Support Tiers: The level of support received may depend on your subscription plan and organizational size.
• Implementation Support: Quality of support during implementation is a critical factor for many customers and a point of feedback for many reviews.

In Conclusion

Cornerstone OnDemand is a major player in the HCM and learning management space, offering a robust and comprehensive platform. If you are exploring solutions for learning, talent management, or HR, they are certainly a company you should consider for an evaluation. Be sure to also consider the various alternatives to ensure that you find the perfect platform for your organisation.