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Okay, let s break down Clare Controls, focusing on the aspects you requested: overview, revenue, alternatives, pricing, and customer care.

Clare Controls: Overview

  • What is it? Clare Controls is a provider of smart home and security solutions primarily targeted at custom installers, security dealers, and builders. They offer a range of products, including:
    • Control and Automation: Control hubs, touch panels, remotes, mobile app control.
    • Security: Security panels, door/window sensors, motion detectors, keypads.
    • Lighting: Smart lighting control, dimmers, switches.
    • Climate: Smart thermostats.
    • Audio/Video: Integration with audio/video systems.
    • Surveillance: IP cameras and NVRs.
  • Target Audience: Clare Controls is primarily sold through professional installers. The end-user consumer typically doesn t buy directly from Clare. Instead, they purchase a Clare system as part of a broader smart home or security installation from a certified dealer. This makes Clare a business to business (B2B) company.
  • Key Features & Focus: Clare s strength lies in providing a single platform to manage multiple aspects of a smart home. They emphasize ease of installation and setup for installers, along with a user-friendly interface for homeowners. They also offer monitoring services through their dealer network.

Revenue

  • Private Company: Clare Controls is a privately held company. Therefore, their specific revenue figures are not publicly disclosed.
  • Ownership: Snap One acquired Clare Controls. This acquisition plays a significant role in Snap One s revenue picture, but a precise breakdown of Clare s individual contribution is not readily available.
  • Revenue Drivers: Clare s revenue is driven by:
    • Sales of hardware (control hubs, sensors, etc.) to their dealer network.
    • Recurring revenue from monitoring services, which are often resold by dealers to homeowners.
    • Software and platform licensing.

Alternatives

Here are some alternatives to Clare Controls. The best alternative will depend on the specific needs of the project (size, budget, features required, etc.)

  • Control4 (Snap One): Another popular choice in the custom installation market, Control4 offers a broader range of high-end automation and control solutions. Generally considered more feature-rich and customizable, but can be more complex to install and potentially more expensive.
  • ELAN (Nice/ Nortek Control): Similar to Control4, ELAN provides a comprehensive smart home platform often used in larger, more complex installations.
  • Savant: A high-end option focused on luxury homes and advanced automation. Savant is known for its sophisticated user interface and integration capabilities.
  • Crestron: Another high-end system favored for commercial and residential installations where robust control and automation are needed.
  • Alarm.com: A strong contender for security-focused smart homes. Alarm.com integrates security with basic home automation features.
  • Honeywell Home (Resideo): Resideo offers a mix of security and smart home devices like thermostats and water leak detectors that can be used for security and automation.
  • Ring Alarm Pro (Amazon): If DIY is an option, Ring Alarm Pro provides security with basic smart home functionality.
  • Nest Secure (Google/discontinued): (Considered more of a consumer grade option) While Nest Secure is discontinued, the Google Nest ecosystem offers some smart home functionality, especially around thermostats and security cameras.
  • Hubitat: (Considered more of a consumer grade option) Hubitat is a local, open-source smart home hub that provides flexibility.
  • Home Assistant: (Considered more of a consumer grade option) Home Assistant is an open-source home automation platform.
  • SmartThings (Samsung): (Considered more of a consumer grade option) SmartThings offers a wide range of compatible devices and integration options.

Pricing

  • No direct pricing for the end consumer: Because Clare Controls sells through dealers, there s no publicly available price list for the homeowner.
  • Installer-Based Pricing: Installers purchase products at wholesale prices and then mark them up for retail sale, along with charging for their installation and programming services.
  • Factors Influencing Cost: The total cost of a Clare Controls system will depend on:
    • The size of the home.
    • The number of devices (lights, sensors, thermostats, etc.)
    • The complexity of the automation and control.
    • The dealer s labor rates.
  • Expectation: Be prepared to invest a few thousand dollars, at minimum, for a basic Clare Controls security and automation system. More comprehensive systems in larger homes can easily cost tens of thousands of dollars.

Customer Care Details

  • Dealer Network: Clare Controls primarily relies on its network of certified dealers for customer support. The first point of contact for end-users should always be their installing dealer.
  • Dealer Support: Clare Controls provides training, technical support, and resources to its dealers to help them support their customers.
  • End-User Resources (Limited): Clare Controls may offer some online resources (documentation, FAQs) for end-users, but it is limited.
  • Contact Channels (for Dealers): For dealers, Clare Controls typically provides support through:
    • Phone Support
    • Online ticketing systems
    • Knowledge Base/Documentation
    • Training programs
  • Acquisition impact: The acquisition by Snap One is likely to have impacts on customer care, potentially leading to further integration of support systems.

Key Takeaways

  • Clare Controls is a solid choice for homeowners who want a professionally installed and supported smart home system that integrates security, automation, and control into a single platform.
  • Pricing is not transparent and will vary greatly depending on the specific installation.
  • Choose a reputable and experienced Clare Controls dealer to ensure a smooth installation and ongoing support.
  • Consider your long-term needs and budget carefully when evaluating Clare Controls against alternative solutions.

I hope this overview is helpful! Let me know if you have any other questions.





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