Websites using Chronogolf

Okay, let s break down Chronogolf, covering its overview, revenue (though specific figures are hard to come by), alternatives, pricing (as best as can be determined), and customer care details.

Chronogolf Overview

• What it is: Chronogolf, acquired by Lightspeed Commerce in 2019, is a cloud-based golf course management software solution. It aims to streamline operations for golf courses, providing tools for tee sheet management, point of sale (POS), online booking, member management, tournament management, reporting, and marketing.

• Target Audience: Golf course owners, managers, and staff, especially those looking for an integrated system to handle various aspects of their business.

• Key Features & Benefits:

  • Tee Sheet Management: Manage tee times, bookings, and availability.
  • Online Booking: Allow golfers to book tee times online through the course s website or a Chronogolf marketplace.
  • Point of Sale (POS): Handle sales of merchandise, food, beverages, and other services at the course.
  • Member Management: Track member information, billing, and privileges.
  • Tournament Management: Organize and manage golf tournaments.
  • Reporting & Analytics: Gain insights into course performance, revenue, and golfer behavior.
  • Marketing Tools: Communicate with golfers, promote specials, and drive bookings.
  • Inventory Management: Track product sales and stock levels.
  • Food and Beverage management: Manage orders, menus and track sales.

Revenue

• Public Information Limited: Lightspeed, as a publicly traded company, doesn t break out Chronogolf s revenue separately in its financial reports. Therefore, specific revenue figures for Chronogolf are not publicly available. Chronogolf s revenue is rolled into Lightspeed s overall revenue for its various verticals.

• Business Model: Chronogolf generates revenue through subscription fees charged to golf courses for using its software. They likely also have revenue from payment processing fees (if courses use their integrated payment system).

Alternatives to Chronogolf

Here are some of the main competitors and alternatives to Chronogolf, broken down by category:

• Comprehensive Golf Course Management Software:

  • foreUP: A well-established player in the market with a wide range of features.
  • Jonas Club Management: A comprehensive suite of solutions for clubs, including golf courses. It s a larger, more enterprise-focused system.
  • Clubessential: Another enterprise-level solution covering various club management needs, including golf.
  • Northstar Technologies (formerly GolfNow): Offers tee sheet, POS, and marketing solutions, backed by GolfNow s reach to golfers.

• Tee Sheet & Booking Focused:

  • TeeOn: Focuses primarily on online tee time booking and management.
  • Blink. A newer product which focusses on ease of use with simple features.
  • Golf Genius: Strong in tournament management and scoring, often integrates with other systems.

• POS Solutions (that might integrate with other golf management systems):

  • Square: A popular and versatile POS system that can be used for pro shops and food/beverage sales. It might integrate with other golf-specific software for tee sheet management.
  • Revel Systems: Another iPad-based POS solution, suitable for larger courses with more complex food and beverage operations.

• Factors to Consider When Choosing an Alternative:

  • Budget: Pricing varies significantly between vendors.
  • Course Size & Complexity: Larger courses with more amenities will need more robust systems.
  • Specific Needs: Prioritize the features that are most important to your course (e.g., online booking, tournament management, member management).
  • Integration: Consider whether the software integrates with other systems you use (e.g., accounting software, email marketing platforms).
  • Customer Support: Read reviews and ask about the vendor s support options.

Pricing

• Not Publicly Disclosed: Lightspeed/Chronogolf, like many SaaS companies, does not publicly list its pricing.

• Likely Subscription-Based: Expect a monthly or annual subscription fee based on:

  • The modules/features you need: A basic tee sheet system will cost less than a full suite with POS, member management, and marketing.
  • The size of your course: Some vendors may charge based on the number of holes or the number of members.

• How to Get Pricing: The best way to get accurate pricing is to contact Chronogolf/Lightspeed directly through their website or sales team. Be prepared to discuss your course s needs and size. Also, get quotes from several alternatives to compare.

• Expect to ask about:

  • Setup fees
  • Monthly/annual subscription costs
  • Transaction fees (for online booking or POS)
  • Support costs
  • Training costs

Customer Care Details

• Lightspeed Support Structure: Chronogolf now operates under the Lightspeed umbrella, so customer support is generally handled through Lightspeed s support channels.

• Support Channels:

  • Help Center/Knowledge Base: Lightspeed has a comprehensive online help center with articles, FAQs, and troubleshooting guides. This should be your first stop for common issues.
  • Email Support: You can typically submit support requests via email.
  • Phone Support: Phone support availability may depend on your subscription level or the specific issue. Check the Lightspeed website for contact numbers.
  • Chat Support: Lightspeed may offer live chat support for certain issues.

• How to Access Support:

  1. Go to the Lightspeed website (www.lightspeedhq.com).
  2. Look for the Support or Help section.
  3. Search the knowledge base for your issue.
  4. If you can t find an answer, look for options to submit a ticket, start a chat, or call support.

• Tips for Getting Good Support:

  • Be prepared: Have your account information and a clear description of the problem ready.
  • Be specific: The more details you provide, the faster the support team can help.
  • Check the knowledge base first: You might find the answer yourself.
  • Be patient: Support teams can be busy, so allow some time for a response.

In summary:

Chronogolf is a solid golf course management solution, now backed by Lightspeed. While specific revenue and pricing are not public, it s a strong contender in the market. Evaluate it against alternatives, get custom quotes, and carefully assess your course s needs to make the right choice. Good luck!