Websites using Cedexis

Okay, let s break down Cedexis (now known as Citrix Intelligent Traffic Management) with a focus on your requested points: overview, revenue (difficult to pinpoint exactly), alternatives, pricing, and customer care.

Overview: Citrix Intelligent Traffic Management (formerly Cedexis)

• Core Function: At its heart, Citrix Intelligent Traffic Management (ITM) is a cloud-based Global Traffic Management (GTM) solution. It s designed to improve website and application performance, reliability, and availability by intelligently routing traffic to the best-performing resources across various infrastructure options.

• Key Features:

  • Real-User Monitoring (RUM): Collects performance data from actual users visiting your site or application. This provides a realistic picture of end-user experience.
  • DNS-Based Load Balancing: Directs traffic based on user location, performance data, and pre-defined rules, distributing load across multiple servers or data centers.
  • Multi-CDN Management: Optimizes content delivery across multiple Content Delivery Networks (CDNs), selecting the best CDN for each user based on real-time performance.
  • Cloud Provider Optimization: Intelligently routes traffic to different cloud providers (AWS, Azure, GCP, etc.) based on performance, cost, or availability.
  • Advanced Routing Policies: Allows for complex routing strategies based on various criteria like geographic location, device type, and network conditions.
  • Failover & Disaster Recovery: Ensures business continuity by automatically redirecting traffic to healthy resources in case of outages or failures.
  • Reporting & Analytics: Provides detailed insights into performance, traffic patterns, and resource utilization.

• Evolution: Cedexis was an independent company focused on GTM. Citrix acquired Cedexis in 2018 and rebranded the technology as Citrix Intelligent Traffic Management. This is important because you ll likely see more information under the Citrix brand now.

Revenue:

• Difficult to Pinpoint: As a product within Citrix, specific revenue figures for Citrix ITM are not publicly released. Citrix as a whole is a large, publicly traded company.
• Reason for Lack of Specific Figures: Citrix integrates the revenue from Citrix ITM into its broader offerings for application delivery and networking.

Alternatives to Citrix Intelligent Traffic Management:

The GTM market is competitive. Here are some strong alternatives, broken down by their strengths:

• Large Cloud Provider Solutions:

  • AWS Route 53: Integrates deeply with AWS services, good for those heavily invested in the AWS ecosystem.
  • Azure Traffic Manager: Similar to Route 53 but for Microsoft Azure environments.
  • Google Cloud Load Balancing: A comprehensive suite within Google Cloud Platform, including global load balancing.

• Dedicated GTM/DNS Providers:

  • Cloudflare: Offers a broad range of services beyond GTM, including DNS, DDoS protection, and CDN.
  • Akamai: A long-standing leader in CDN and performance, with strong global presence. They offer robust GTM solutions.
  • Fastly: Known for their high-performance CDN and strong developer tools. Their GTM services are more focused on complex use cases.
  • NS1 (now part of IBM): Specialized in programmable DNS and intelligent traffic management. Highly customizable and powerful.
  • Dyn (now part of Oracle): A provider of DNS and traffic management, now part of a larger Oracle portfolio.

• Other Notable Alternatives:

  • F5 BIG-IP DNS: A hardware and virtual appliance-based solution for GTM, often used by larger enterprises.
  • NetActuate: A global bare-metal cloud infrastructure provider that offers a variety of routing and load balancing solutions, often with a greater focus on data center control.

Pricing:

• Complex and Varies: Pricing for Citrix ITM, and similar solutions, is rarely simple and varies significantly depending on several factors:
  • Traffic Volume: Usually measured in queries per second (QPS).
  • Features Used: Advanced features typically cost more.
  • Contract Terms: Commitments and contract duration influence pricing.
  • Support Level: Higher tiers of support may increase costs.
• Typically Subscription-Based: Most vendors offer subscription-based models, often with tiers based on traffic.
• Request a Quote: You ll almost always need to contact a vendor sales team to get an accurate quote based on your specific needs.

General Pricing Trends in this market: * Small to medium businesses: Likely to find monthly costs ranging from a few hundred to a few thousand dollars depending on their traffic and feature requirements. * Large businesses: Could easily see monthly costs in the tens of thousands, or even more depending on traffic, complexity and customizations.

Customer Care:

• Citrix Support: Citrix offers different levels of support. The level of customer support you get will usually depend on your subscription agreement.
• Generally Available Channels:
  • Online Documentation: Citrix provides extensive documentation for Citrix ITM.
  • Knowledge Base: A searchable database of solutions to common issues.
  • Community Forums: A place to ask questions and interact with other users.
  • Email & Phone Support: Typically available based on your support level.
• Tiered Support Options: Citrix often has different support tiers, ranging from basic to premium.
• Dedicated Account Managers: Large enterprise customers may get a dedicated account manager who works with you to ensure smooth operation of the service.
• Responsiveness: The responsiveness of Citrix support can vary based on the tier of support you have, severity of the issue, and their current support queue. Be sure to clarify the Service Level Agreements (SLAs) for support with your Citrix representative.

Key Takeaways & Recommendations:

• Assess Your Needs: Before looking into any vendor, be clear about your specific requirements for traffic management. How much traffic do you have? How complex are your routing needs? How much reliability do you need?
• Compare Solutions: Don t settle on the first vendor you find. Compare features, pricing, and customer support between multiple solutions to find the best fit for your organization.
• Request Demos & Trials: Ask for product demos and free trials to test solutions in your environment.
• Review Case Studies: Check for case studies and customer reviews to gauge a solution s effectiveness.
• Negotiate Pricing: Don t be afraid to negotiate pricing, especially if you are a large customer.

In Conclusion

Citrix Intelligent Traffic Management is a powerful tool for improving the performance and reliability of websites and applications. However, it is important to research alternatives and compare options. Be sure to carefully evaluate pricing and support details to select the best fit for your unique business requirements. Don t hesitate to get in touch with multiple vendors and request demos for a proper head-to-head comparison.