Websites using Ccavenue

Okay, here s an overview of CCAvenue, covering revenue, alternatives, pricing, and customer care details:

CCAvenue: Overview

CCAvenue is a popular payment gateway service based in India, owned and operated by Infibeam Avenues Limited. It allows businesses to accept online payments from customers through various methods like credit cards, debit cards, net banking, UPI, and digital wallets. It serves a wide range of businesses, from small startups to large enterprises.

Key Features and Functionality:

• Multiple Payment Options: Supports a wide array of payment methods including:
  • Credit Cards (Visa, Mastercard, American Express, Diners Club, etc.)
  • Debit Cards
  • Net Banking (all major Indian banks)
  • UPI (Unified Payments Interface)
  • Wallets (Paytm, FreeCharge, Mobikwik, etc.)
  • EMI Options
• International Payments: Facilitates payments from international customers in multiple currencies (though it primarily settles in INR).
• Mobile Payments: Optimized for mobile devices, enabling seamless transactions on smartphones and tablets.
• Risk Management: Offers fraud detection and prevention tools to minimize fraudulent transactions.
• Reporting and Analytics: Provides dashboards and reports to track payment performance, identify trends, and manage transactions effectively.
• Integration: Offers APIs and plugins for easy integration with various e-commerce platforms (e.g., Shopify, WooCommerce, Magento, etc.) and custom websites.
• Security: PCI DSS compliant, ensuring secure handling of sensitive payment data.
• Smart Routing: Intelligently routes transactions through the most optimal payment gateway based on real-time data to increase success rates.

Revenue:

• CCAvenue is a part of Infibeam Avenues Limited, a publicly listed company in India. You can find the company s financial reports, including revenue figures, on the Bombay Stock Exchange (BSE) or the National Stock Exchange (NSE) websites under the ticker symbol INFIBEAM. Look for their annual reports and quarterly results presentations.
• As a privately held entity prior to its IPO, specific revenue figures for only CCAvenue were not publicly available. The revenue is usually reported as part of the overall Infibeam Avenues Limited s financials.

Alternatives to CCAvenue:

There are many payment gateways available, each with strengths and weaknesses. Here s a list of popular alternatives:

• Razorpay: A very popular and developer-friendly payment gateway in India. Known for its easy integration, comprehensive features, and competitive pricing.
• PayU: A global payment gateway with a strong presence in India. Offers a wide range of payment options and advanced features.
• Cashfree: Another popular Indian payment gateway, particularly well-suited for businesses with complex payment needs (e.g., marketplaces, subscriptions).
• BillDesk: One of the oldest and largest payment gateways in India, primarily serving large enterprises and government institutions.
• Paytm Payment Gateway: Leverages the widespread adoption of the Paytm wallet. Suitable for businesses already using the Paytm ecosystem.
• Instamojo: Focuses on providing a simple and easy-to-use payment solution for small businesses and startups.
• Easebuzz: Provides payment solutions for businesses targeting rural and semi-urban areas in India.
• PayPal: A globally recognized payment gateway, suitable for businesses that need to accept international payments. (Keep in mind fees and INR conversion)

Choosing an Alternative:

The best alternative depends on your specific needs:

• Ease of Integration: Razorpay and Instamojo are known for their developer-friendliness and straightforward integration.
• Pricing: Compare the transaction fees and setup costs of different gateways.
• Features: Consider the features you need, such as recurring payments, international payments, fraud prevention, and reporting.
• Target Audience: If you are primarily targeting Paytm users, the Paytm Payment Gateway might be a good choice.
• Business Size: BillDesk often caters to larger enterprises, while Instamojo is geared toward smaller businesses.

Pricing:

CCAvenue s pricing structure typically involves a combination of:

• Setup Fees: A one-time fee to set up your account. This can vary depending on your business type and negotiated terms.
• Annual Maintenance Charges (AMC): An annual fee to maintain your account and access ongoing support.
• Transaction Fees: A percentage of each transaction processed through CCAvenue. The transaction fee varies based on the payment method (e.g., credit card, debit card, net banking, UPI) and your negotiated agreement with CCAvenue.
• Other Fees: Potentially, fees for specific services like chargeback handling or international transactions.

Important Considerations for Pricing:

• Negotiation: Transaction fees are often negotiable, especially for businesses with high transaction volumes.
• Payment Method: Transaction fees typically vary depending on the payment method used by the customer. UPI transactions often have lower fees than credit card transactions.
• Plan Type: CCAvenue may offer different pricing plans with varying features and fees.

To get the most accurate and up-to-date pricing information, you should:

1. Visit the CCAvenue website: Check their official website for current pricing plans and details.
2. Contact CCAvenue Sales: Reach out to their sales team directly to discuss your specific business needs and get a customized quote.

Customer Care Details:

• Website: The CCAvenue website (www.ccavenue.com) is the primary resource for information and support.
• Helpdesk/Support Portal: CCAvenue usually has a helpdesk or support portal where you can find FAQs, documentation, and submit support tickets.
• Email Support: You can typically contact their customer support team via email. The email address is usually available on their website s Contact Us or Support page.
• Phone Support: CCAvenue typically offers phone support, although availability and response times may vary. The phone number should be listed on their website.
• Online Chat: Some payment gateways offer live chat support on their website, but CCAvenue may or may not offer this option.
• Social Media: You might be able to find customer support or information on CCAvenue s social media channels (e.g., LinkedIn, Twitter, Facebook). However, this is generally not the primary channel for customer service.

How to Find the Most Current Customer Care Information:

1. Visit the CCAvenue Website: Go to their official website and look for the Contact Us or Support section.
2. Check Your Account Dashboard: If you are a CCAvenue customer, log in to your account dashboard. Contact information and support resources are often available there.

In summary, CCAvenue is a well-established payment gateway in India, offering a wide range of payment options and features. To make an informed decision, compare it with alternatives, carefully review the pricing, and understand their customer support options.