Websites using Brainshark

Okay, let s break down Brainshark, covering its overview, revenue, alternatives, pricing, and customer care.

Brainshark Overview

• What it is: Brainshark is a sales readiness platform designed to help businesses improve the performance of their sales teams. It provides tools for sales training, coaching, and content management, all aimed at ensuring salespeople have the knowledge and skills they need to succeed. It was acquired by Lessonly in 2021.

• Key Features:

  • Content Creation: Tools for building engaging sales presentations, e-learning modules, and microlearning content. Often involves screen recording, video integration, and interactive elements.
  • Sales Training: Delivers structured training programs to onboard new hires and upskill existing reps. Includes courses, assessments, and certifications.
  • Coaching: Enables managers to provide personalized feedback to reps on their presentations and sales skills, often using video submissions and scoring.
  • Content Management: Organizes and distributes sales content (presentations, brochures, case studies) to reps, ensuring they have access to the latest and most relevant materials.
  • Analytics & Reporting: Tracks rep performance, content usage, and training effectiveness, providing insights to optimize sales readiness efforts.
  • AI Powered practice/learning: Leveraging GenAI to create realistic scenarios and situations for sales people to test their skills and receive feedback.

• Target Audience: Sales organizations of various sizes, particularly those with large or distributed sales teams. Common in industries like technology, financial services, healthcare, and manufacturing.

Revenue

• As Brainshark is now owned by Lessonly and therefore the revenue is aggregated to that holding company, Litmos, which are both part of the larger company, Allego. It is difficult to break out the standalone revenue figure for Brainshark.
• Allego has annual revenue of around $100M
• As a privately held company, specific revenue figures are not publicly released by Allego.

Alternatives

The sales readiness platform market is competitive. Here are some notable alternatives to Brainshark:

• Lessonly (now Litmos): A learning management system that s often a direct competitor to Brainshark, particularly since they are now under the same corporate umbrella. Focuses on training and development, with features for course creation, assessments, and reporting.
• Allego: This platform goes head-to-head with Brainshark, offering sales training, coaching, and content management capabilities.
• Showpad: A sales enablement platform that provides content management, training, and engagement tracking. Strong focus on the buyer experience.
• Seismic: Another leading sales enablement platform with features for content management, sales training, and analytics. Known for its integrations with CRM systems.
• Mindtickle: A data-driven sales readiness and training platform.
• Salesforce Sales Cloud: While primarily a CRM, Salesforce offers sales training and enablement features through its AppExchange ecosystem.

Pricing

• No publicly available pricing: Brainshark (like many enterprise software companies) does not publish its pricing on its website.
• Subscription-based: It s likely a subscription model based on the number of users, features required, and contract length.
• Contact Sales: You ll need to contact their sales team to get a custom quote.

Customer Care Details

• Support Channels:
  • Knowledge Base/Help Center: Brainshark likely has a comprehensive online knowledge base with articles, FAQs, and tutorials. This is often the first place to look for answers.
  • Email Support: Probably offers email support for technical issues and general inquiries.
  • Phone Support: May provide phone support, especially for higher-tier customers.
  • Training and Onboarding: Likely includes training and onboarding services to help new customers get started.
  • Account Management: Dedicated account managers are often assigned to larger customers to provide ongoing support and guidance.
• Response Times: Response times will vary depending on the support plan and the severity of the issue.
• Customer Reviews: Customer feedback often highlights:
  • Pros: Powerful features, good for structured training, helpful for coaching.
  • Cons: Can be complex to set up and use, pricing may be a concern for smaller businesses.

How to find the most current information:

• Brainshark/Allego Website: The official Brainshark website (or the Allego site since the acquisition) will have the most up-to-date information about features, services, and contact information.
• Review Sites: Check out review sites like G2, Capterra, and TrustRadius for customer reviews and comparisons.
• Contact Sales: Reach out to Brainshark s sales team directly to discuss your specific needs and get a custom quote.

I hope this comprehensive overview is helpful!