Websites using Bookeasy

Okay, let s break down Bookeasy, focusing on the key aspects you re interested in: overview, revenue, alternatives, pricing, and customer care.

Bookeasy Overview

Bookeasy is a cloud-based booking and management system designed primarily for tourism operators, visitor information centers (VICs), and destination marketing organizations (DMOs), particularly in Australia and New Zealand.

• Core Functionality: It provides tools for:

  • Online Booking: Allows operators to list their products (tours, accommodation, activities, events) and accept bookings online.
  • Channel Management: Distributes products to multiple online channels (OTAs, other websites).
  • Inventory Management: Keeps track of availability and prevents overbooking.
  • Point of Sale (POS): Handles in-person sales.
  • Reporting: Provides data on sales, bookings, and customer behavior.
  • Customer Relationship Management (CRM): Manages customer data and communications.
  • Voucher/Gift Certificate Management: Creates and redeems vouchers.
  • Integration with VICs/DMOs: Facilitates bookings and promotion through local tourism organizations.

• Target Audience:

  • Tour Operators
  • Accommodation Providers (Hotels, Motels, B&Bs)
  • Activity Providers (Attractions, Events)
  • Visitor Information Centres (VICs)
  • Destination Marketing Organisations (DMOs)

• Key Strengths:

  • Strong focus on the Tourism Industry: Bookeasy is tailored to the specific needs of tourism businesses.
  • Integration with Tourism Networks: Its connections with VICs and DMOs can be a significant advantage for distribution.
  • Comprehensive Feature Set: It covers many aspects of booking and management.
  • Cloud-Based: Accessible from anywhere with an internet connection.

• Potential Weaknesses:

  • Can be complex to learn: The breadth of features can make it overwhelming for some users.
  • Integration Costs: Integrating with existing systems or websites may involve additional fees.
  • Geographic Limitations: Its primary focus is on Australia and New Zealand, so support and network connections may be less robust elsewhere.

Revenue

Bookeasy, being a private company, does not publicly disclose its revenue. Therefore, there is no publicly available reliable information on Bookeasy s specific revenue figures.

Alternatives

The best alternative depends on your specific needs and the type of business you run. Here are some popular alternatives, categorized by general focus:

• General Booking & Scheduling Software:

  • Xplorie: Designed for tourism operators.
  • Rezdy: Popular booking software for tours, activities and rentals.
  • FareHarbor: Acquired by Booking.com, strong for tour and activity operators.
  • Checkfront: Another well-regarded booking platform for various tourism businesses.
  • Peek Pro: Designed for tour and activity companies.

• Accommodation-Focused:

  • Little Hotelier: Cloud-based hotel management system.
  • Siteminder: A popular channel manager and booking engine for hotels.

Pricing

Bookeasy does not publicly list their pricing details. You must contact Bookeasy directly for a custom quote.

Customer Care Details

• Contact Methods:

  • Phone: The main phone number can be found on their website.
  • Email: They typically have contact forms or email addresses for sales and support inquiries.
  • Online Help/Knowledge Base: Look for a help section or knowledge base on their website.

• Customer Support Hours: Their website should specify their support hours. Given their focus on Australia and New Zealand, expect support hours aligned with those time zones.

• Support Quality:

  • Customer reviews on independent sites such as Capterra and G2 often mention customer support.
  • Some users report that the customer support team is very helpful and responsive, while others have reported delays.

To get the most accurate and up-to-date information, I strongly recommend visiting the official Bookeasy website and contacting their sales team directly. They can provide you with a tailored demonstration and pricing quote.