Websites using Blueknow

Okay, here s an overview of Blueknow, including information on revenue (where available), alternatives, pricing (if disclosed), and customer care details. Keep in mind that some information, especially private financial data, might be difficult to find precisely.

What is Blueknow?

Blueknow is a technology company that provides marketing and sales enablement solutions. Their platform focuses on improving customer engagement through personalization and data-driven insights. They help businesses understand and interact with their customers more effectively across various channels.

Key Features and Focus:

• Personalized Shopping Experiences: Tailoring product recommendations and content based on individual customer behavior and preferences.
• AI Driven Product Recommendations: Blueknow provides product recommendations using AI based on different criteria like best seller, view history, cart content, etc.
• Abandoned Cart Recovery: Identifying and re-engaging customers who have left items in their online shopping carts.
• Segmentation: Dividing customers into groups based on shared characteristics to target them with relevant campaigns.
• Personalized Emails: Sending customized email marketing messages to improve engagement and conversion rates.
• Cross-Channel Marketing: Coordinating marketing efforts across multiple channels, such as email, website, and mobile.
• Real-Time Data Analytics: Providing insights into customer behavior to optimize marketing strategies.
• Lead Generation: Helping businesses attract and qualify potential customers.

Revenue:

• Private Company: Blueknow is a privately held company. This means that they are not required to publicly disclose their financial information, including revenue.
• Difficult to Estimate: It s challenging to find reliable, publicly available estimates of Blueknow s revenue. You might find speculative figures on business data websites, but these are often based on limited information.
• Possible Clues: Sometimes, you can infer relative size by looking at the number of employees on LinkedIn or analyzing the number of customers they list on their website. However, these are indirect indicators and not precise measurements of revenue.

Alternatives to Blueknow:

Here are some companies that offer similar marketing and sales enablement solutions to Blueknow:

• Nosto: Another leading platform for AI-powered personalization in e-commerce. They offer similar product recommendations, personalization features, and A/B testing.
• Barilliance: Specializes in personalization and behavioral marketing for e-commerce. Their focus is on delivering relevant experiences to shoppers.
• Dynamic Yield (by Mastercard): A more comprehensive personalization platform with a broader range of features, including personalization across web, mobile, and email. They offer advanced A/B testing and optimization capabilities.
• Optimizely: Primarily known for A/B testing and experimentation, but also offers personalization features. A strong choice for data-driven optimization.
• Salesforce Marketing Cloud: A comprehensive marketing automation platform that includes personalization, email marketing, and cross-channel marketing capabilities.
• Adobe Marketing Cloud (Adobe Experience Cloud): A suite of marketing tools that includes personalization, analytics, and content management.
• Emarsys (by SAP): Focuses on omnichannel customer engagement and marketing automation.
• Klaviyo: Popular with e-commerce businesses, offering email marketing, SMS marketing, and automation tools with a strong focus on customer segmentation.

Factors to Consider When Choosing an Alternative:

• Budget: Pricing varies significantly between platforms.
• Features: Different platforms offer different sets of features.
• Integration: Ensure the platform integrates well with your existing systems (e.g., e-commerce platform, CRM).
• Ease of Use: Consider the learning curve and how easy it is to use the platform.
• Support: Evaluate the level of support offered by the vendor.

Pricing:

• Typically Not Publicly Disclosed: Like many SaaS companies, Blueknow s pricing is usually not publicly available on their website.
• Custom Quotes: Pricing is most likely based on a custom quote that depends on the specific features you need, the size of your business (e.g., website traffic, number of customers), and the level of support you require.
• Contact Sales: To get an accurate price, you ll need to contact Blueknow s sales team directly and discuss your specific requirements.
• Possible Pricing Models: Common pricing models in this space include:
  • Usage-Based: Price is based on the number of visitors to your website, the number of emails sent, or the number of personalization rules you use.
  • Tiered Pricing: Different pricing tiers with increasing features and limits.
  • Subscription-Based: A recurring monthly or annual fee.

Customer Care Details:

• Contact Form/Website: The primary way to reach Blueknow is typically through the contact form or contact details listed on their official website. Look for sections like Contact Us, Support, or Get in Touch.
• Email: They will likely provide an email address for sales inquiries, technical support, or general questions.
• Phone (Less Common): It s less common for SaaS companies like Blueknow to prominently display a phone number for direct customer support. However, it might be available to paying customers.
• Knowledge Base/Help Center: Many SaaS companies have a knowledge base or help center with articles, FAQs, and tutorials to help users troubleshoot common issues. Check their website for this.
• Social Media: Some companies use social media channels (LinkedIn, Twitter) for customer support, although this is usually for general inquiries rather than in-depth technical issues.
• Account Manager (For Larger Clients): If you re a larger customer with a significant contract, you ll likely be assigned a dedicated account manager who can provide personalized support.

How to Find the Most Up-to-Date Information:

1. Visit Blueknow s Official Website: This is the best place to find the latest information about their products, features, and contact details.
2. Contact Their Sales Team: Reach out to their sales team to get a custom quote and ask any specific questions you have about their pricing and customer care policies.
3. Read Customer Reviews: Look for reviews on third-party review sites like G2, Capterra, or TrustRadius. Keep in mind that reviews can be subjective.
4. Check LinkedIn: See what current and former employees are saying about the company.

I hope this comprehensive overview is helpful! Good luck in your research and decision-making process.