Websites using Avis Verifies

Okay, let s break down Avis Verifies, covering its overview, revenue (though difficult to pinpoint precisely), alternatives, pricing considerations, and customer care.

Avis Verifies: Overview

Avis Verifies is a digital identity verification service offered by Avis Budget Group, the parent company of Avis car rental. It s designed to streamline the rental process by securely and digitally verifying a customer s identity, driver s license, and other relevant credentials.

Key Goals of Avis Verifies:

• Reduce Wait Times: By completing verification before arrival, customers can bypass the counter and head straight to their rental car.
• Enhanced Security: Helps prevent fraud by confirming the identity of renters and reducing the use of counterfeit documents.
• Improved Efficiency: Faster rental processes mean reduced staffing needs and a more seamless experience for both customers and Avis.
• Contactless Experience: Enables a more contactless rental process, appealing to customers concerned about health and safety.
• Personalized Experience: Allows for a more personalized experience, enabling Avis to customize the rental experience for customers.

How it Typically Works:

1. Pre-Rental Invitation: After booking a rental, customers often receive an email or app notification inviting them to use Avis Verifies.
2. Document Upload: Customers upload images of their driver s license, passport, or other required documents through a secure platform (usually a web portal or mobile app).
3. Verification Process: Avis Verifies uses AI-powered technology to analyze the uploaded documents, verify their authenticity, and confirm the renter s identity.
4. Confirmation: Once verification is successful, customers typically receive confirmation and instructions on how to proceed to pick up their car.

Revenue:

• Difficult to Pinpoint: Avis Verifies is not a separate revenue-generating entity in itself. It s an internal service designed to improve the efficiency and customer experience of Avis core rental business.
• Indirect Contribution: Its value lies in reducing costs, improving customer satisfaction, and potentially driving increased rental revenue for Avis. However, you won t find a separate revenue figure for Avis Verifies.
• Cost Savings: Avis Verifies contributes to Avis bottom line through:
  • Reduced labor costs at rental counters.
  • Lower fraud-related losses.
  • Increased operational efficiency due to faster turnover.

Alternatives to Avis Verifies:

While Avis Verifies is an internal system, here are some alternatives that perform similar identity verification tasks within and outside the rental industry:

• Other Rental Car Companies: Many car rental companies have their own digital identity and verification systems, or partner with third-party providers.
• Third-Party Identity Verification Providers: Companies like:
  • Jumio: Specializes in AI-powered ID verification, KYC, and AML compliance.
  • ID.me: Provides digital identity verification for government agencies and businesses.
  • Onfido: Offers automated identity verification and background checks.
  • Socure: Focuses on digital identity verification and fraud prevention.
  • Veriff: Provides AI-powered online identity verification.
• Manual Verification (Traditional): At the rental counter, staff manually checks ID and documents.

Pricing of Avis Verifies:

• No Direct Cost to Customers: Avis Verifies is generally offered as a free service to customers who book rentals.
• Cost Absorption: The costs of implementing and maintaining Avis Verifies are absorbed by Avis Budget Group as an operational expense.
• Potential Indirect Cost Benefits: By streamlining the rental process, Avis Verifies may indirectly help lower rental costs in the long run by reducing operational expenses.

Customer Care Details:

• Embedded Support: Avis Verifies is typically integrated into Avis existing customer support channels.
• Troubleshooting Steps: If customers encounter issues with the Avis Verifies process, they can typically:
  • Refer to FAQs: Avis usually provides FAQs on their website or app to guide users through the verification process.
  • Contact Avis Customer Support: Customers can contact Avis through their website, phone numbers, or in-app support for help with verification issues.
  • Use in-app assistance: Many car rental companies offer a Chatbot or in-app messaging services for customer support on their app.

Important Considerations:

• Privacy and Security: Avis Verifies involves handling sensitive personal data. It s important to check Avis privacy policy and understand the measures they take to protect user information.
• Data Retention: Be aware of how long Avis retains your verification data and the security measures in place.
• Technological Limitations: Like any system, Avis Verifies may encounter occasional glitches. Be prepared to have alternative verification options if needed.

In Summary:

Avis Verifies is an internal digital identity verification service that enhances the customer experience for Avis renters. While not a revenue-generating business itself, it contributes to Avis efficiency and security by streamlining the rental process and reducing fraud. While it s free for customers, you ll need to use Avis customer support channels if you encounter any issues.