Websites using Avangate

Okay, let s break down Avangate, now known as Verifone s Digital Commerce Platform, covering its overview, revenue information (though that s tricky!), alternatives, pricing structure, and customer care details.

Overview: Verifone s Digital Commerce Platform (Formerly Avangate)

Avangate was a well-known company in the digital commerce space, primarily focused on subscription management, payments, and global commerce solutions. It was acquired by Verifone in 2018 and is now integrated as a significant component of their overall digital commerce offering. It provides a comprehensive platform for software, SaaS, and digital goods companies to sell online, manage subscriptions, and handle payments globally.

Key Features (as part of Verifone s platform):

• Global Payments: Supports a wide range of payment methods and currencies, catering to international sales.
• Subscription Management: Robust features for managing recurring billing, trials, upgrades, downgrades, and churn.
• Digital Product Delivery: Secure delivery of software licenses, digital downloads, and SaaS access.
• Tax Management: Automated sales tax and VAT calculation and compliance.
• Fraud Protection: Security features to mitigate payment fraud risks.
• Checkout Optimization: Tools to improve conversion rates and streamline the purchasing process.
• Partner Management: Support for affiliate programs and reseller channels.
• Analytics & Reporting: Data insights to monitor sales performance and customer behavior.
• Integrations: Connects to other platforms like CRM, marketing automation, and analytics tools.

Revenue:

• Private Company: Verifone is a private company, so its financials, including the specific revenue contribution from the Avangate (now Digital Commerce Platform) portion, are not publicly disclosed.
• Industry Estimation: It s difficult to pinpoint the exact revenue, but it s safe to say that the Digital Commerce Platform makes up a significant portion of Verifone s overall digital commerce revenue and is estimated to be a major player in the market, handling billions in transactions.
• Growth & Focus: Verifone is investing in digital commerce, indicating that the platform is a strategic growth driver.

Alternatives to Verifone s Digital Commerce Platform (formerly Avangate):

Many platforms offer overlapping features. Here are some of the most significant alternatives, categorized by their focus:

1. All-in-One Platforms (Similar Scope):

• Paddle: A popular alternative, often cited for its strong focus on SaaS and global payments. It acts as a Merchant of Record, handling tax compliance.
• FastSpring: Another strong player, known for its focus on software and digital goods sales. Similar to Paddle, it can act as Merchant of Record.
• Cleverbridge: Specializes in recurring revenue management and international e-commerce for software and digital goods.
• 2Checkout (now Verifone): A major competitor that was also acquired by Verifone, causing some overlap with Avangate.

2. Subscription Management Focused:

• Chargebee: A well-established platform focusing primarily on subscription and recurring billing management, with advanced features for pricing experimentation and customer segmentation.
• Recurly: Offers subscription management and recurring billing with a focus on enterprise-level clients.
• Zuora: A more comprehensive platform for subscription management with advanced features for complex business models.

3. Payment Gateway + Subscription Tools:

• Stripe: A powerful payment gateway with strong API and support for subscriptions through Stripe Billing.
• Braintree (a PayPal company): Provides a payment gateway, but also offers subscription management features.

4. E-commerce Platforms with Subscription Add-ons:

• Shopify: Popular for general e-commerce, with available apps for subscriptions.
• WooCommerce: A flexible e-commerce plugin for WordPress with many subscription plugins available.

Key Factors when Choosing an Alternative:

• Your Industry and Product Type: Some platforms are better suited for SaaS, others for software or physical goods.
• Global Reach: Do you need support for many currencies, languages, and payment methods?
• Tax and Compliance: Do you want a Merchant of Record model to offload tax compliance or manage it yourself?
• Subscription Complexity: Do you need advanced features like proration, coupons, or complex usage-based billing?
• Integration Needs: How well does it integrate with your other software?
• Pricing Model: What are the transaction fees or monthly subscription costs?

Pricing:

• Not Publicly Available: Verifone does not publicly disclose the pricing structure for its Digital Commerce Platform.
• Variable Pricing: Pricing is generally customized based on:
  • Transaction Volume: Higher transaction volume may lead to lower percentage fees.
  • Payment Methods: Different payment methods may have varying fees.
  • Included Features: The more advanced features used, the higher the cost.
  • Subscription Plans: There s usually a base monthly fee, plus transaction costs.
• Contact Verifone: To obtain accurate pricing, it s best to contact Verifone directly and discuss your specific needs.

Customer Care:

• Sales & Pre-Sales Support: Verifone has a dedicated team for sales inquiries and helping potential clients understand their platform.
• Account Management: Clients are generally assigned account managers for ongoing support.
• Technical Support: Verifone provides various support channels, including:
  • Online Documentation: Extensive knowledge base, FAQs, and tutorials.
  • Support Tickets: Via an online ticketing system or email.
  • Phone Support: For urgent issues.
  • Community Forums: For peer-to-peer support and discussion.
• Response Times: Expect support response times to vary depending on the support channel and severity of the issue. It is generally believed to be a high quality support organization.

In Summary

Verifone s Digital Commerce Platform (formerly Avangate) is a powerful option for businesses, especially those selling software, SaaS, and digital goods. It offers a comprehensive set of tools for global payments, subscription management, and digital product delivery. However, the specific pricing is not public and requires direct consultation. When considering alternatives, carefully evaluate your specific needs, especially concerning your industry, global reach, and complexity of subscription management, and consider reaching out to several providers for pricing and platform demos.