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Okay, let s break down AEG Presents, covering its overview, revenue, alternatives, pricing, and customer care.

Overview of AEG Presents

AEG Presents is one of the world s largest live music and entertainment companies. It s a subsidiary of Anschutz Entertainment Group (AEG), which also owns sports teams, venues, and other entertainment properties.

Here s a breakdown of what AEG Presents does:

  • Promotion and Production: They promote and produce a wide range of live events, including concerts, music festivals, and tours. They work with artists across various genres and scales.
  • Venue Management: They own or operate numerous venues around the world, from small clubs to large arenas and stadiums. This gives them significant control over the event ecosystem.
  • Artist Development: They often work with artists on developing their careers, not just on individual shows.
  • Global Reach: AEG Presents has a significant presence in North America, Europe, Asia, and other international markets.
  • Variety of Events: Besides music, they are also involved in other live entertainment, like comedy shows, family events, and special events.

Revenue

AEG Presents is a private company, so its specific revenue figures aren t publicly released. However, it s widely understood to be a multi-billion dollar enterprise. The revenue comes from various sources:

  • Ticket Sales: A significant portion of their income is from selling tickets to the events they promote.
  • Venue Rentals: Revenue from renting out their venues to other promoters or organizers.
  • Sponsorships: Deals with various brands that want to associate with their events.
  • Merchandise: Sales of merchandise related to artists and events.
  • Other Services: Such as VIP packages, food and beverage sales at venues, and potentially media rights.

Alternatives to AEG Presents

The live entertainment industry has several major players, and depending on the situation, you might encounter these as alternatives to AEG Presents:

  • Live Nation Entertainment: This is AEG Presents biggest competitor. Live Nation also promotes events, manages venues, and sells tickets through Ticketmaster. They have a significant global reach and a large market share.
  • Independent Promoters: Many local and regional promoters specialize in specific genres or markets. They can offer a more personalized experience and often work with up-and-coming artists. Examples include small local promotion companies or regional festivals.
  • Smaller National Promoters: There are several smaller companies operating on a national scale in specific countries, offering an alternative to the global giants.
  • In-House Venue Promotion: Sometimes a venue will directly promote and produce its events, rather than hiring a third-party promoter.

The best alternative depends on:

  • Scale of the Event: For large stadium shows, Live Nation and AEG are the dominant players. For smaller venues, independent promoters are often more likely.
  • Geographic Location: The best promoter for an event can vary depending on the city or region.
  • Artist Preference: Some artists might prefer to work with certain promoters based on their past experiences.

Pricing

AEG Presents, like other promoters, does not generally dictate the ticket prices directly. Instead, there are numerous factors that influence how tickets are priced:

  • Artist Popularity: The primary driver of ticket price is the artist s popularity and demand.
  • Venue Size: Larger venues generally have lower average ticket prices due to increased capacity.
  • Location: Prices are impacted by costs associated with a specific city or region.
  • Production Costs: Expenses such as stage design, lighting, sound, and security are included in ticket pricing.
  • Marketing and Promotion: The budget allocated for these activities affects pricing.
  • Scalping and Resale: Resale markets sometimes have an impact on the price of tickets in general.
  • Dynamic Pricing: The price of tickets might change based on demand, and this is quite common for large artists and venues.

Customer Care

AEG Presents customer service is generally handled through the specific ticketing platform or venue:

  • Ticketing Platforms: AEG typically uses ticketing platforms like AXS (which they own). Customer service is primarily handled by AXS for ticket-related issues (purchases, refunds, etc.).
  • Venue Contact: For specific venue inquiries (accessibility, lost items, etc.), you would contact the venue directly.
  • AEG Presents Website: You can sometimes find general contact information or FAQs on the AEG Presents website, but it may not be a direct customer service channel.
  • Social Media: Like most large companies, they are often responsive on social media channels like Twitter.

Key Points About Customer Care

  • Decentralized Approach: Customer service is usually managed by individual venues or ticketing services, not directly by AEG Presents corporate.
  • Ticket Issues: Most problems related to tickets need to go through the specific ticketing vendor (e.g. AXS).
  • Venue-Specific Issues: Most inquiries or issues related to a specific venue should be directed to the venue itself.
  • Response Times: Like many large companies, customer service can vary depending on the demand and volume of tickets for an event.

In Conclusion

AEG Presents is a major player in the live entertainment industry, responsible for producing and promoting many of the world s biggest events. Understanding how they operate, along with the other players in the market, helps both artists and fans navigate this landscape. For ticketing, venues or customer support it s best to go to the specific source for each instance.





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