Websites using 17track

Okay, let s break down 17TRACK, covering its overview, revenue (as best as can be determined), alternatives, pricing, and customer care details.

17TRACK: Overview

• What it is: 17TRACK is a popular global package tracking platform. It aggregates tracking information from numerous postal carriers and courier services worldwide into a single, unified interface. This allows users to easily track parcels from various origins and destinations.

• Key Features:

  • Multi-carrier Tracking: Supports tracking for hundreds of carriers like USPS, FedEx, UPS, DHL, China Post, and many others.
  • Automatic Carrier Detection: Often, the system can automatically identify the carrier based on the tracking number.
  • Mobile Apps: Available for both iOS and Android, providing tracking on the go.
  • Email Notifications: Users can set up email alerts for tracking updates.
  • API (Application Programming Interface): Allows businesses to integrate 17TRACK s tracking capabilities into their own systems and e-commerce platforms.
  • Browser Extension: Chrome Extension for convenient tracking.
  • Translation Support: The platform often supports multiple languages.
  • Package Status Display: Clear presentation of the current status and tracking history of a package.
  • Tracking Number Management: Save and organize tracking numbers.

• Target Audience: Online shoppers, e-commerce businesses, logistics companies, and anyone who needs to track packages from multiple carriers.

Revenue

• Private Company: 17TRACK is a privately held company. Therefore, its exact revenue figures are not publicly available.

• Revenue Model: It is highly likely that 17TRACK generates revenue through a combination of:

  • API Subscriptions: Businesses using the 17TRACK API for high-volume tracking likely pay subscription fees based on usage (number of tracking requests, etc.). This is probably the primary revenue source.
  • Advertising: The 17TRACK website may display ads, although this is not always prominent. If they do, ad revenue would be a secondary source.
  • Potentially Affiliate Commissions: In some cases, they might receive a small commission if users click through from a tracking link to a carrier s website to purchase services, but this is less likely than the API revenue.

• Estimating Revenue (Difficult): Without internal data, it s very difficult to estimate revenue. Factors that would influence revenue include: the number of API subscribers, the usage levels of those subscribers, the pricing tiers for the API, and any ad revenue. It s safe to say they are a successful business due to their global reach and the demand for their service.

Alternatives

Here are some alternatives to 17TRACK, depending on your needs:

• For General Package Tracking:

  • Parcelsapp.com: A popular and well-regarded alternative.
  • AfterShip: A robust platform often used by businesses, with a strong focus on e-commerce integrations.
  • PackageRadar: Clean interface, focuses on accuracy.
  • Ship24: Another widely used option.
  • TrackingMore: Offers similar features to 17TRACK and AfterShip.

• Carrier-Specific Tracking:

  • USPS.com, FedEx.com, UPS.com, DHL.com: The official websites of these carriers are always the most direct source of information for their respective packages.

• E-commerce Platform Integrated Tracking:

  • Shopify Order Tracking Apps: If you use Shopify, there are many apps specifically designed for order tracking within the Shopify environment (e.g., AfterShip, Tracktor, etc.).
  • Other E-commerce Platform Plugins: Similar plugins/extensions exist for other e-commerce platforms like WooCommerce, Magento, etc.

• More advanced options

  • EasyPost: A shipping API that has tracking abilities built in

Pricing

• Free Tracking: 17TRACK offers free package tracking for individual users on their website and mobile apps. This is the core of their user base.

• API Pricing: This is where the costs come in. 17TRACK offers tiered pricing for their API, based on usage volume and features. Unfortunately, they do not publish this pricing on their website. You will need to contact sales.

• General Pricing Structure (Based on Similar Services):

  • Free Tier: A very limited free tier, perhaps with a small number of API calls per month.
  • Basic/Starter Tier: A low-cost tier for small businesses, with a limited number of tracking requests.
  • Professional/Business Tier: A mid-range tier for businesses with moderate tracking needs.
  • Enterprise Tier: A custom-priced tier for high-volume users with specific requirements.

Customer Care Details

• Website: The 17TRACK website (17track.net) is the main hub for information.
• FAQ/Help Center: They have a FAQ section with common questions.
• Contact Form: They have a contact form on their website. You can usually find this under a Contact Us or Support section.
• Email Support: They offer email support.
• Social Media: They are active on social media platforms, like Facebook and Twitter.

Important Considerations When Choosing a Tracking Service:

• Carrier Support: Does the service support the carriers you need to track?
• Accuracy: How accurate is the tracking information? (No service is perfect, but some are more reliable than others.)
• Ease of Use: Is the interface user-friendly?
• API Capabilities (If Needed): Does the API offer the features and scalability you require?
• Pricing: Does the pricing align with your budget and usage?
• Customer Support: How responsive and helpful is their customer support team?

I hope this comprehensive overview is helpful!