Websites using 12onyourside

Okay, let s break down 12onyourside, focusing on the aspects you ve requested: overview, revenue, alternatives, pricing, and customer care.

Understanding 12onyourside

It s important to note that 12onyourside is not a single, unified company or service. Instead, it s a common branding approach used by local news channels affiliated with the ABC television network. So, a news station using this branding would typically be named something like News 12 On Your Side, Action 12 On Your Side, or something similar.

Therefore, when we talk about 12onyourside, we re really discussing the general characteristics of these local ABC affiliate news teams rather than a single entity. They are meant to be a consumer advocacy or investigative reporting segment within their local station.

Here s a breakdown of the areas you ve asked about:

1. Overview:

• Purpose: 12onyourside segments are designed to be consumer-focused and act as a resource for local residents. They typically:
  • Investigate complaints: They look into consumer grievances against businesses or organizations.
  • Advocate for viewers: They often work to resolve disputes and get answers for viewers.
  • Raise awareness: They highlight scams, shady practices, and other potential consumer dangers.
  • Provide helpful information: They offer advice, tips, and resources to help viewers make informed choices.
• Structure: The segments are usually part of a local news broadcast. They often feature:
  • Reporters: Investigative journalists who handle the research and interviews.
  • Producers: Those who organize and manage the segments.
  • Consumer advocates: In some cases, they have dedicated experts who offer advice.
• Relationship with ABC: The local station is affiliated with ABC, but the 12onyourside team is a function of the local station, not a program run by ABC itself.

2. Revenue:

• No Direct Revenue: 12onyourside segments are not a direct revenue source for the local news stations. They do not operate as a separate, for-profit entity.
• Indirect Revenue: The revenue generated by these segments is tied to the overall performance of the news station. It s important to understand that revenue is generated in the following ways:
  • Advertising: Local news stations primarily earn money through advertising. Popular and highly trusted segments like 12onyourside increase viewership, thereby attracting advertisers and commanding higher rates for air time.
  • Cable/Satellite Fees: TV providers pay carriage fees to local stations for the right to air their programming, which impacts how much money a local station earns overall.
  • Website/Digital Revenue: The news stations may generate revenue through ads on their websites and apps, which often host 12onyourside content.
• Goal: The primary goal is not to earn money from this segment. The main goal of 12onyourside is to build a strong and trustworthy reputation within their local communities. By being a consumer advocate, they attract viewers, build trust, and ultimately, boost their overall revenue and relevance to their communities.

3. Alternatives:

When thinking about alternatives to contacting 12onyourside, it depends on what you need help with. Here are some options:

• Direct Contact:
  • Businesses: Try contacting the business involved directly for resolution.
  • Customer Support/Complaint Departments: Try contacting a company s customer support or complaint department.
• Government Agencies:
  • Consumer Protection Agencies: The Federal Trade Commission (FTC), state Attorney General s offices, and local consumer affairs offices can help with consumer complaints.
  • Better Business Bureau (BBB): The BBB handles complaints and offers ratings for businesses.
• Other Media:
  • Other news outlets: Investigative teams at other local news channels might be options.
  • Online review platforms: Yelp, Google Reviews, etc., are platforms to share your experiences (but not to get specific case resolutions).
• Legal Resources:
  • Small Claims Court: If you have a smaller monetary dispute, you can pursue it in small claims court.
  • Legal Aid: You can seek legal advice or assistance from Legal Aid, a non-profit, for free or low-cost legal help.

4. Pricing:

• No Direct Cost to Consumers: It costs you nothing to contact the local news 12onyourside team and request help with a consumer issue.
• Free Resource: The 12onyourside segment is a free resource for viewers, as part of the news station s overall mission to serve the public. They don t charge a fee to investigate cases or help viewers.

5. Customer Care:

• Responsiveness Varies: Responsiveness can vary depending on the specific station and the volume of requests they receive. They don t have a typical customer care model as a business would.
• Contact Methods:
  • Email: Most local stations provide an email address for the news team or for consumer tips.
  • Phone: Some stations may provide a dedicated phone number.
  • Website: You can usually find a contact form on their website or an explanation of how to submit a complaint.
  • Social Media: You may be able to message them via social media, but a more formal approach through the above options is recommended.
• Focus on Local Viewers: The goal is to help local residents, so they primarily focus on helping viewers in their specific viewing area.
• Not a Guarantee: They don t guarantee to investigate or resolve every single case. They choose cases that they believe are in the public interest and offer the best opportunity to help viewers.

In summary:

12onyourside is not a national entity. It s a brand used by local ABC affiliate news teams to provide consumer advocacy reporting in their areas. They are a free, community-oriented resource. They do not generate revenue directly but help the local station attract viewers and advertising, which is their ultimate source of revenue.

If you have a consumer issue, your best bet is to locate the specific 12onyourside or similar consumer investigation team from your local ABC affiliate news station.

Do you have a specific news station in mind? If you can provide that, I can help you locate their specific contact information.